Apple reviews

Its a dead end job where you pick up the phone and have to deal with all problems from iTunes to reseller complaints. People buy online themselves and you have to try to get the sale by offering discount. Bonuses have been removed and management asked sales people to take aftersales calls as well. You are given very weak training and then you have to deal with the problems yourselves. The management around you have no clue as most of them has never been on the phone or in sales. moving away from your position is impossible. I have seen more than 20 colleagues move away from apple because there are no career path what so ever. I spoke to HR about the issue and they said that one should coffee with the hiring managers. Pretty hard when you have a break of 15 min....And if you are late with 1 min then you get punished. There are some incredibly strict rules in Apple and you are treated like a kid or a number. In the beginning things were great but slowly everything turned into a very very negative experience. Mostly because of the non existent career opportunities and the fact that Apple can place you in any other role they see you fit for..Like service or taking calls for another market.

Dead end position unless your the best of the best of the best, with honors. Metrics driven, customer surveys driven, little actual help in getting out if you're anything less than perfect. 90% of your time is spent fixing password issues. too much time spent on language.