Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 426 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 246 reviews)); "Great Coworkers and Supivisors" ((in 110 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 76 reviews)); "Very predictable and such great staff" ((in 70 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 312 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 302 reviews)); "Long hours and often with short notice due to emergencies." ((in 142 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

Item: American Red Cross
Rating: 2
Author: Former employee - Traveling Phlebotomist

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

2.8

Work/Life balance

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Mar 24, 2016

It's not what you think when you hear the name American Red Cross. If I could give it no stars I would !

Service agent

Recommend

CEO approval

Business Outlook

Pros

The name of the company was good enough to to get me a better job! Was very happy to part ways with this company .

Cons

I was at this company for 3 years and I would like to be the first to tell you,they are all about donations and not taking no for a answer . You will be calling donor on a Sunday morning ,Christmas Eve, Easter and other days they feel is expectable. You have to learn to rebuttal and and come up with special way to trick the donor into donating a free pint of blood. If the donor is sick or cancel the appointment it makes your show rate go down and hurts your numbers . This job is very stressful for $10. The system make a lot of mistakes in calling the same donors that have already donated. The call system needs to be updated .The donor also make this job especially hard. Management wants you chain to a desk so they will bonus off the teams hard work. You won't feel appreciated by this company at all . They also coach you on your calls that are being recorded and make sure that you use every opportunity to get a blood donation . If your new they train you for a week then they throw you onto the call center floor. There is no consistency with this company . There is so much more I could say negatively about American Red Cross but I will leave it for other to experience and and write about . Good Luck!

1.0

Mar 10, 2016

Donor Recruitment Representative

Donor recruitment representative

Recommend

CEO approval

Business Outlook

Pros

Get to work with different people outside an office setting daily. Flexible schedule as long as you get your work done.

Cons

National is making all decisions now and local offices have no more say so. People in DC have unrealistic ideas of what the job entails. Trying to do more with less with no regard to employees well being. Employees are no longer respected.... they are a number and can be replaced easily in managements mind.

2.0

Feb 17, 2016

Probably one of the worst jobs i have ever had

Traveling phlebotomist

Recommend

CEO approval

Business Outlook

Pros

got to meet different people, opportunity to grow in field, raise every 6 months, decent pay, mileage reimbursment, experience, good title on resume.

Cons

poor management that fraternizes and sleeps with some of the employees, very unproffessional workers who are loud and irrate. No flexibility with hours, the schedule leaves no room for a life outside of work. If you show up late or dont come in you get whats called an "occurence" and after a certain amount of these they fire you. They fire anyone they dont like and pretty much hire anyone. Your supposed to have a specific area to work in that is close to where you live but you will barely be in that area. Instead they will put you somewhere 3 hours out of where you live and expect you to be there on time at like 5 am. They say they reimburse your travel pay and parking costs but that takes months to get back and constant arguing with them to get it and by that time you dont even care anymore. This place is pretty much full of young "ghetto' immature people. Its like a big highschool, there are fights and gossip and if your desperate for a job than maybe take it but im said to say i wasted two years of my life here smh

Viewing 259 - 261 of 4,614 Reviews

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