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American Red Cross

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American Red Cross reviews

3.3

49% would recommend to a friend

(4,609 total reviews)
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Gail McGovern

69% approve of CEO

48% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

-you get paid to travel, if it takes an hour to get to the job site, you get that hour at your pay rate -coworkers can be fun -when it's slow, you get paid to do nothing

Cons

-for a job thats supposed to be non-profit, they sure care a lot about making money -management blatantly just does not care about employees -rules rules rules rules rules -pay is only ok -when it's busy, it feels like a constant dinner rush at a fast food restaurant -rarely does someone compliment you on your hard work, most people (donors, sponsors, management, donor recruitment, everyone) looks at us like gears in a machine. -late ending drive (not home till 10) followed by a start time of 6 AM the next day. -drives are constantly understaffed, goals seem to be set unrealistically -I'm a male, so it rarely effects me, but some coworkers constantly gossip about each other, and go out of their ways to make each others lives miserable. -management tries to get you to work harder by using guilt and fear. -constantly given new "best practices" and "corrective actions" to fix an error rate of literally .001% (a "trend" is when 4 or more "problems" are detected in a couple of months, when we can do as many as 4000 procedures a month) -staff are treated as children, with constant micromanagement, and tons of rules, by management that has absolutely no idea how the process works. - (non-needle/blood bag) equipment is outdated and sometimes downright broken, making the easy part of the job sometimes harder than necessary. -constantly told "you're helping to save lives!" to try and make the work experience seem worth it all, but actions speak louder than words.

1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to interact with many people within your territory in order to host life saving blood drives for our local area hospitals and patients.

Cons

Incredibly unrealistic expectations with uneven territories and the inability to adjust accordingly. Management will tell you that YOU are the reason staff members aren't getting paid and that YOU are the reason people are dying. Incredibly disrespectful, constantly bashing their employees, talking about others behind their backs. Encourages you to work weekend hours in order to hit their unrealistic metrics as a SALARIED employee! The lack of a work life balance is not something they want to hear - the exact response will be "that's the job." OR if you're really lucky "Well, it's your job to hit metrics." Be ready to have your head chewed off by 9:00 AM for the results of the previous days drives - though most of the time it's due to malfunctioning equipment, weather, acts of god - that WILL NOT MATTER! You will still be held for their failures as if they expect you to put a literal gun to someone's head in order to get them to donate. Example: At a brand new blood drive that was set up for success The Red Cross rolled up in a bus that looks like it was an extra in the movie Speed. Clearly old and from the 70's. It could not keep the A/C running due to it being in terrible condition. We ultimately were forced to shut that blood drive down early which disappointed both the new business relationship, but lost the trust of those who took time out of their day to donate. The very next day that rep was ripped by management for having low collection. They know the circumstances, they just don't care. As for how they treat you personally? That is abysmal as well. EXAMPLE: One rep was FORCED to take a PTO day even though they got their tire fixed and still made the drive to Columbia. Once they arrived in Columbia, after rushing to fix their tire, the employee was ambushed in their Columbia office by their absolutely tyrannical management team. This employee was once again FORCED TO TAKE PTO and was banished to their hotel room until the next day when they were "allowed" to return to the team. Not even the curtesy to tell them to take their PTO that day and get their tire fixed and enjoy their time at home. - Nope, after rushing to get the tire fixed they still insisted that the individual make the 2.5 hour drive, only to be ambushed and again FORCED TO TAKE PTO. Who does that??? These people. Are they insane? Have they never heard of life-happening? God forbid some emergency happens to you or a loved one because their response might actually be "that's your mission moment to work harder" Their pay is essentially non-existent, though it is a non-profit. One employee was clearly being paid less than everyone else. Don't expect equality in pay, territories, or opportunities. THERE'S A REASON THEY HAVE LOST 12 EMPLOYEES IN THIS POSITION IN THE LAST 15 MONTHS! Many just outright quit without having another job lined up due to the level of disrespect and toxicity they endured. One individual literally just walked into the office, dropped of their laptop and phone, and walked out. Never to be seen or heard from again. This puts more pressure on the remaining employees as they have no way of hiring for these now vacant territories, of which there are many. That means more driving for reps to places and business' they don't know to try and plan their blood drives all while still covering their own territory. Their turnover also makes it IMPOSSIBLE for reps to get their true bonuses because they have this brilliant idea of tying all bonus structures to team results. So now employees are overworked, underpaid, with no opportunity to make the bonuses they were promised. If you enjoy mental, physical, and emotional tolls on your health - this could be the job for you! Just don't expect to get much for all that pain.

2.0
Apr 11, 2019

Account Manager

Recommend
CEO approval
Business Outlook

Pros

The Mission Good Vacation Benefits Decent Pay

Cons

Poor Management Poor Communication Poor work/life balance

Viewing 112 - 114 of 4,609 Reviews

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