Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (40) , Team Supervisor (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 424 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 77 reviews)); "Organization has a great mission" ((in 63 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 322 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 295 reviews)); "Long hours and lots of work" ((in 147 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 132 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

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American Red Cross

American Red Cross reviews

3.3

50% would recommend to a friend

(4,613 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

2.8

Work/Life balance

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 26, 2011

Mixed Bag

Officer

Recommend

CEO approval

Business Outlook

Pros

Can influence the organization from any position, regardless of title.

Cons

Uneven advancement opportunities and pay across the organization.

2.0

Nov 22, 2011

Very poorly managed

Associate

Recommend

CEO approval

Business Outlook

Pros

Staff and volunteers in the field offices are usually very helpful and try very hard to help clients. Mission is admirable if it was accomplished.

Cons

Senior Management at National Headquarters is disorganized. Unfortunately, many senior managers in the Service to the Armed Forces department play politics and don't really care about helping the customer (military members and their families). They seem to be more concerned with seeking personal recognition. Inexperienced employees at call centers with callous attitudes handle most calls from service members and families in need.

5.0

Nov 17, 2011

Valuable.

Development associate

Recommend

CEO approval

Business Outlook

Pros

The Red Cross is a great company that is an overall happy place to work. We work hard, and we know it's for a good cause!

Cons

Whenever there is a disaster, the hours are very long. But I am fully aware that is necessary in this line of work!

Viewing 4462 - 4464 of 4,613 Reviews

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Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Warehouse & Inventory Coordinator

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Ratings by category

Ratings by demographic groups

Reviews by job title

Mixed Bag

Very poorly managed

Valuable.

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