Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (40) , Team Supervisor (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 419 reviews)); "Good benefits and meet lots of cool donors." ((in 239 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 79 reviews)); "Very predictable and such great staff" ((in 76 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 318 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 294 reviews)); "Long hours and lots of work" ((in 148 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 108 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,613 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,613 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Mar 1, 2012

HQ Senior Management & Board of Govenors Tragically Clueless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Seriously, who wouldn't want to make a career out of helping disaster victims, military families, critically ill patients and school children who want to learn to swim?

Cons

HQ Senior Leadership, who seem to have no understanding of the grass-roots, volunteer-led (and volunteer dependent) nature of the Red Cross, have been floundering for the past 4 years. To field leadership, employees and volunteers, the leadership in DC appears tragically clueless. Extremely expensive, ineffective, counter-productive and stressful changes and consolidations have become the norm. Sadly, even with its amazing mission, I wouldn't recommend accepting a position with the Red Cross for the forseeable future.

1.0

Feb 26, 2012

Continual decline in leadership, starting with the Board of By-Standers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The front line employees are dedicated to the true mission of the Red Cross, and do a good job despite leadership that wastes money, resources, and opportunities. Employees up to a certain level work together to keep the operations moving forward. Blood donors, blood recipients, charitable donors and victims served are the true audience and customers of this organization. .

Cons

Alleged 'experts', both consultants and senior leadership are clueless at identifying root causes of problems, developing expedient solutions, and implementing needed changes. Untold $Millions have been wasted on a revolving door of consultants with elaborate and unworkable 'solutions' which have either never been implemented or are only partially installed, and less efficient and less effective than prior systems and methods. Long term employees are pushed aside, or terminated for presenting realistic assessments of the ongoing failures, and weaknesses of the most fashionable 'transformation'.

5.0

Feb 24, 2012

Rewarding!

Associate

Recommend

CEO approval

Business Outlook

Pros

Great organization with an amazing mission. Also work with really great people every day. Washington DC is also a great city.

Cons

Some times things can be a little bureaucratic. There is red tape involved with a lot of what we do.

Viewing 4447 - 4449 of 4,613 Reviews

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Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Warehouse & Inventory Coordinator