Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 422 reviews)); "Good benefits and meet lots of cool donors." ((in 229 reviews)); "Great Coworkers and Supivisors" ((in 103 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 86 reviews)); "Organization has a great mission" ((in 63 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 322 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 293 reviews)); "Long hours and often with short notice due to emergencies." ((in 147 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 105 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Apr 30, 2013

Lesson in humanitarian aid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, room to do what you want, good colleagues

Cons

Management issues, old models not working, lack of innovation

4.0

Apr 30, 2013

A great place to build skills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with very experienced professionals. Great benefits. The entire leadership team has put lots of investment in modernizing the entire brand and workplace.

Cons

You can always experience long hours during a disaster, but this is nothing new. Also, as a nonprofit, you know it's going to be difficult to offer competitive salaries.

2.0

Apr 29, 2013

Telerecuting? More like Teleharassing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally people are very kind here. The training was also amazing since our trainer was hilarious and I felt very happy to be a part of the American Red Cross. The job also pays a decent wage.

Cons

However, I personally feel awful about the job we do. Sure, we do help save lives by bringing blood donations in by WILLING donors. But the people who want to be off the call-list or have a significant chance of not being able to donate blood in the future should be taken off. Plain and simple. We get paid to bother people. Basically. Management pressures us to not take people off the call-list because the list is our "job-security." That's pretty messed up if you ask me. It's almost as if donors become property of the Red Cross and only in extreme circumstances can they be taken off. Also, I'm not sure if it's true or not, but we were told early on that if someone is taken off the list, they can never donate with the Red Cross again. What?!

Viewing 4432 - 4434 of 4,615 Reviews

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Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collections Staff-Customer Service