Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Good benefits and meet lots of cool donors." ((in 237 reviews)); "Great Coworkers and Supivisors" ((in 103 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 84 reviews)); "Very predictable and such great staff" ((in 79 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 325 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 283 reviews)); "Long hours and often with short notice due to emergencies." ((in 143 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 127 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Dec 14, 2012

Poor Leadership, no respect for family life-St. Louis

Donor recruitment representative

Recommend

CEO approval

Business Outlook

Pros

Bonuses and pay are extremely good for a non-profit if the territory that you get is set up to succeed. Team enviornment at the employee level and within Phlebotomists and Donor Recruitment Representatives. Great way to network and meet people in your community.

Cons

Managers and Directors are extremely out of touch with the work put in by Recruitment Reps and Phlebotomists. Employees work very long hours and often 7 days a week. Employees are expected to answer their phones and emails immediately at all hours. Directors and Supervisors cause conflicts between Phlebotomists and Recruitment Reps. Everything is about money when it should be about helping the sick. Say they believe in diversity, but they don't understand diversity.

2.0

Dec 12, 2012

Best of intentions, limited resources and poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a department of one I gained extensive experience within my role, wearing multiple "hats" on a day-to-day basis which helped me learn quickly. It felt good to work for such a vital organization that helped the community during times of need and every day through training.

Cons

The national organization recently restructured -- which was necessary to keep costs down -- but also placed a great burden on individual regions and chapters. Employees had limited resources, and due to the 'emergency' nature of the field it created a VERY poor work/life balance as you are always expected to respond on a moment's notice. The job quickly became very draining and turnover was/is extremely high. If you are considering working for a local Red Cross chapter/region, know that a great number of responsibilities will be placed on you. If you are truly invested in the cause you will probably not mind the high demand as much as someone just looking for a career.

2.0

Dec 4, 2012

Demanding

Manager

Recommend

CEO approval

Business Outlook

Pros

Get to work with great volunteers

Cons

Don't manage change well...constant change. Very uncertainty for people. Sta

Viewing 4375 - 4377 of 4,615 Reviews

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Jobs at American Red Cross

Disaster Services Intern

Blood Collection Staff – Customer Service

Community Disaster Program Specialist

Chillicothe, OH

View job

Community Disaster Program Manager

Blood Collection Staff – Customer Service