Is Amdocs a good company to work for as a Software Support Engineer?

Software Support Engineer professionals working at Amdocs have rated their employer with 4.0 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Amdocs employees being 3.7 out of 5 stars. Search open Software Support Engineer Jobs at Amdocs now and start preparing for your job interview by browsing frequently asked Software Support Engineer interview questions at Amdocs .

Does Amdocs pay Software Support Engineer employees well?

Software Support Engineer professionals rate their compensation and benefits at Amdocs with 4.3 out of 5 stars based on 85 anonymously submitted employee reviews. This is 23.4% better than the company average rating for salary and benefits. Find out more about Software Support Engineer salaries and benefits at Amdocs .

How happy are Software Support Engineer professionals working at Amdocs?

87% of Software Support Engineer employees at Amdocs would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Software Support Engineer professionals have also rated Amdocs with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Amdocs?

Software Developer (1956) , Software Engineer (1059) , Senior Subject Matter Expert (260) , Senior Software Engineer (248) , Software Test Engineer (244) , Associate Software Engineer (235) , Functional Test Engineer (225) , Project Manager (172) , SSME (162) , Senior Software Developer (159) , Devops Engineer (158) , Software Development Specialist (149) , Business Analyst (130) , Software Support Engineer (111) , Subject Matter Expert (109)

What are the pros of working at Amdocs according to real employee reviews?

"It's a good company and working with amdocs would be good for your work life balance." ((in 1135 reviews)); "Good work culture and plenty of travel oppurtunities if you get placed in the right department" ((in 922 reviews)); "Good Culture and Employee oriented" ((in 787 reviews)); "Since Kenzan was acquired by a big company at least in Mexico employees get pretty good benefits and ok compensation." ((in 486 reviews)); "People are good and supportive.. joined online due to covid problem.. but still no problems arise till now" ((in 471 reviews))

What are the cons of working at Amdocs according to real employee reviews?

"They are using very old technology and tools..After 1 year you will feel outdated.there" ((in 333 reviews)); "If stuck in a project with bad manager all the pros are thrown out of the window." ((in 222 reviews)); "Night shifts and some times extended working hours" ((in 147 reviews)); "No options and no bonuses." ((in 109 reviews)); "To much work load and work politics is bad" ((in 103 reviews))

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Amdocs Software Support Engineer reviews

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4.0

87% would recommend to a friend

(85 total reviews)

Shimie Hortig

Not enough data to show CEO approval

75% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

Software Support Engineer employees have rated Amdocs with 4.0 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have a good working experience there. Amdocs is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

3.0

Jun 27, 2017

Amdocs works on employees benefit programme

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Market value, professionalism, Ambience, work life balance, onsite opportunities in delivery and support. Largest app support unit, special benefits for female employees

Cons

No technical gain, no latest technology insight, very less site opportunities for core support team, no time based promotions, salary hikes are moderate

3.0

May 17, 2017

Good Company to Work if you are 0-5 year experience

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

- Onsite opportunities are there in many teams. - You can work in different teams and learn different work. - Learning opportunities are good. - Co-curricular activities are always there. - Good people in team. - Lots of events from project and HR side keeps on happening.

Cons

- Amdocs is growing in size, it has other benefits better than many other service based and product companies but in terms of salary and other benefits it is far behind in market and don't fall in place with any product companies. This is the reason attrition rate has increased from last year. - There are lots of company policies in terms of promotion and other things which needs to be followed also there are lots of politics from management to promote their favorite people. - Hard work is not appreciated. You will get similar things as a non-performer. - Management is not at all good. Old people are there in management with their traditional thinking and approach. In short it is great place to work if you don't care much about money, promotion and you are not very workaholic. If you want a place where you can enjoy and work then you can join here and stay for long.

5.0

Feb 13, 2017

Great work culture with productive environment

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Great Employee care Good work culture Productive and conducive learning environment

Cons

Not so good career advancement path Average compensation considering a big product based company

Viewing 79 - 81 of 85 Reviews

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Amdocs Software Support Engineer reviews

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Amdocs works on employees benefit programme

Good Company to Work if you are 0-5 year experience

Great work culture with productive environment

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