Amdocs reviews

3.7

68% would recommend to a friend

(13,144 total reviews)

Shimie Hortig

59% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
2.0
Jan 12, 2021

Amdocs Philippines Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. There's food in the pantry and overtime meals are offered. The facilities are maintained and there's cleanliness. Kudos to the staff and security. 2. A lot of HR Programs which somehow lower the stress levels of employees. 3. They also offer rooms with bed and showers in case employee would need to perform OT. 4. WFH is offered as long as you can deliver what is needed 5. Pay is on time and no issue with salary computation. Breakdown of salary (payslip) is very clear. Kudos to the Payroll team!

Cons

1. Job titles and positions are misaligned especially employees absorbed from different companies. They have a habit of assigning different job title so they can just hire employees. Promotion is very slow as well. 2. Salary is not also aligned due to the fact that most of the job titles/levels are not aligned as well. There were Managers who have lower salary than Senior Specialist. And even for employees with correct alignment of job level, still, it is below average. 3. There is no diversity and inclusion in the workplace. They tolerate homophobia and racial slurs. They even tried celebrating women's month but failed to celebrate women belonging in the LGBTQIA+ community. They can't even provide support to trans individuals e.g. there were no rest rooms specific to transgender. They lack spreading awareness of these matters. 4. Most of the hired SMEs especially expats lack the knowledge and understanding of applications from client side. They are very close-minded when it comes to transforming the business solutions. Thus, ended up not being able to deliver the project needs i.e. failed CRM Transformation. 5. There were a lot of Project Managers and Senior Manager who do not really add value in the business. They failed to add more developers and experienced business analysts. 6. Recruitment Team is not experienced enough to provide experienced employees. They lack the knowledge with the technologies involved in the business specific to the client needs.

Viewing 244 - 246 of 13,144 Reviews

Glassdoor has 14,246 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.