Amdocs reviews

3.7

68% would recommend to a friend

(13,148 total reviews)

Shimie Hortig

59% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Mar 1, 2026

Company layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good teammates and good vibes

Cons

bad management, the first approach for raising revenue is to kick out some employees

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Amdocs provides excellent exposure to large-scale enterprise and telecom production environments. As a Technology Engineer, I gained hands-on experience in 24×7 production support, incident management, Linux server administration, CI/CD pipelines, and automation tools such as Jenkins and Ansible. The organization follows structured processes which help in understanding real-world SLA management and high-availability systems. There is strong cross-functional collaboration between infrastructure, application, and operations teams, which enhances both technical and communication skills. The company encourages learning new technologies, including cloud platforms and containerized deployments. Working on client-facing production systems helped build confidence in handling high-severity incidents and performing root cause analysis. The team environment is supportive, and knowledge-sharing culture is good.

Cons

Production support roles can involve on-call duties and occasional extended hours during critical incidents. The process-driven environment may sometimes feel structured, but it ensures operational stability.

1.0
Feb 27, 2026

Amdocs Lied about raises, again

Recommend
CEO approval
Business Outlook

Pros

Boss says nice thing about my work.

Cons

We were promised significant raises since we haven't had one in over 3 years. They lied again just like last year and the year before. No communication. When you ask about your raise you either get blown off or ignored. I get emails weekly about record profits but none for me.

Viewing 193 - 195 of 13,148 Reviews

Glassdoor has 14,252 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.