Amdocs reviews

3.7

67% would recommend to a friend

(13,133 total reviews)

Shimie Hortig

62% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
3.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

salary is good vacation is 15 days

Cons

90% of employees are Indian 95% of managers are Indian all company parties are in Indian restaurant LoL too many of manager

3.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Very experienced company in the Telecom Domain. Everyone is protected under a thick layer of Managers/ Directors & getting help from within is easy. Pay is mid-range, most employees stay for 10+ years in the company as they find their work satisfying and limited opportunities outside. People leave due to stagnation or immigration(visa) problems. All Managers in the org are very well experienced in how the work gets done inside the company.

Cons

US Employees - The company stopped applying H1B and Green Cards since mid 2017. So, immigration wise, it is not a good bet to enter/ be in. India Employees - Beware of entering Ensemble/ Legacy Billing system. You will work with Cobol & Amdocs internal C-program MACROS. After 4-5 years, you will realize there are no jobs on Technology side as you did not learn what is current in the market. Policy changes - Are usually done under the table and the system of informing all impacted employees is broken. This is a workflow issue, do not mistake it for the managers. Promotions - will not happen as there is a huge backlog of people eligible for next role but no positions exist. The company is not growing & so the managers are not to blame for stagnation within the whole org. As a entry level position, do not worry about it. The problem is more for 5+ years on wards.

2.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Large company overall, relaxed work environment, great opportunity to build skills and move on. So much chaos most of the time that people can take on more responsibility than their rank which is good sometimes because you can pick up new skills if you can manage not to get burned out. Fast pace overall, a good stepping stone for a better location or another company in the industry.

Cons

Where to start? HR needs to be overhauled- not sure how they are allowed to hire 3 people of the same immediate family (Mom, Dad and Son ALL working in the same location, husband and wife BOTH working in same location (many examples), if you are Isreali or Russian this is the place for you! If not, be prepared to get chronically overworked and be underappreciated. You likely will have to work 10 years to ever get promoted. Many of the Directors and Senior Leadership are incompetent but have "connections" so despite their ineptness they somehow manage to maintain leadership positions and some of their husbands or ex-husband works there too! Also worth mentioning that some of the Russian women are very inappropriate. Some have been demoted only to have her next assignment be at an even higher level of responsibility. It has become a joke and soon the Richardson location won't be able to retain top talent. Management in Isreal needs to be aware of what's happening here- decisions are being made that are ultimately not in the best interest of the company and furthermore that are more short-term protections for management for their own positions and those close to them- at any cost.

Viewing 136 - 138 of 13,133 Reviews

Glassdoor has 14,235 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.