Amdocs reviews

3.7

67% would recommend to a friend

(13,122 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
3.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Amdocs Consuling Division was setup to be a competitor for Accenture, however the structure of the company did not allow it to fully compete. It is still a growing organization with opportunity to help grow the new business. Though in these economic times, its hard to gain momentum in selling big projects. The current big telco clients are also tightening their belts, so the ACD division has been hit harder than the CBU. The company had alot of potential, but it will take the senior management to steer the organization in the right direction where it is independent from the corporate big brother.

Cons

ACD partners with Amdocs Corporate development teams. Depending on who won the project, the project is either owned by the consulting division or by corporate business unit. This can lead to alot of internal power struggles, in addition, ACD employees are treated as staff augs rather than true consultants.

1.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

The paychecks clear and they have been funding the bonus pool (until this year).

Cons

Little or no recognition for good work or extra effort. Benefits are regularly cut.

2.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a job and only a job, but I like the few remaining people since we were aquired.

Cons

The way they treat their employees. They don't seem to have a problem with telling lies to all the employees to justify the reason. (i.e. We value all you long term employees, right before they get laid off for not fitting the new business model). The business model of, you are over paid and I can hire 10 people in India based on your salary. They only care about the cost per employee, not the results.

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