Amdocs reviews

3.7

67% would recommend to a friend

(13,130 total reviews)

Shimie Hortig

62% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Jul 7, 2020

Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are the reason for staying

Cons

No work life balance. Expected to work on holidays and vacations.

2.0
Oct 16, 2019

Not the company it used to be

Recommend
CEO approval
Business Outlook

Pros

• Interesting, kind employees • Stocked kitchens and frequent office lunches • Opportunities to work with newer technology

Cons

A lot of the work is remote, but many teams lack a good culture for it. You have to spend the majority of your time in the office regardless of where your team is, certain coworkers get by with doing almost literally nothing, others have a hard time getting up to speed, and the team as a whole can lack camaraderie due to only having face-to-face time during business-related meetings. The company unfortunately went downhill after being sold in 2017. The startup culture turned corporate, leadership left without being sufficiently replaced, promotions slowed, and the direction of the company became unclear. Now, most of the people who used to make the firm special have moved on.

avatar
Amdocs Response
6y
First off, we’d like to thank you for providing this important feedback. As an organization, we recognize that we can only truly get better when we challenge one another and provide the impetus to improve. We’re super happy to see that you noted our wonderful team members in your list of Pros for Kenzan. Each one of our team members brings something special to the table and without their drive, determination, and creativity, Kenzan would be adrift at sea. In reading through your comments, it seems that your concerns are mostly in two key areas. The challenges of working with a distributed team: This can certainly be difficult and it’s a topic for which there is a tremendous amount of research and recommendation. Kenzan works to follow best practices by providing the structure of agile and scrum methodologies to keep individuals and teams on track. We leverage best-of-breed communication tools like Slack, BlueJeans, G-Suite, the Atlassian Suite. We speak early and often about personal accountability and transparency, which is modeled by Kenzan leadership. That said, this is not simply a box that can be checked and forgotten. It takes consistent effort by each and every one of us to ensure the best outcomes and make sure that folks are heard. There are times for all of us where we fall down here, but each day offers a new opportunity to succeed. Kenzan post acquisition: It is true that acquisitions can be difficult and some of our team members have moved on. That said, this change can provide space for growth and development for our current team members, all of which bring a perspective that will shape the path forward for Kenzan. Our team is smart and driven. They have made strides both as individuals and collaboratively. It’s not so much about what Kenzan was, as it is about how we evolve and support one another moving forward.
Viewing 121 - 123 of 13,130 Reviews

Glassdoor has 14,231 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.