Amdocs reviews

3.7

67% would recommend to a friend

(13,129 total reviews)

Shimie Hortig

62% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
2.0
Aug 28, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global, great benefits, interesting technology. Employees have an opportunity to do interesting work and assignments that expands across locations. Truly a global reach. Flexible work from home options.

Cons

Limited promotional career growth unless you work at the headquarters oversees. In fact, that's where all major decisions are made, resulting in a subset of the company population driving everything for all of the other global regions. Tends to make the rest of the company feeling like they are on the outside looking in. Considering most of the revenue is generated in the US, and in other countries, outside of the HQ location, it makes for a peculiar power imbalance. The promotions, rewards, and opportunities happen in one country, while the rest of the larger employee base operates as an outpost. The worst part is that employees get used to this unhealthy arrangement that they hardly notice that their empowerment has been zapped away from them.

3.0
Jul 31, 2016

Working in the Army

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent expat package (at the time of employment); nearly compensated for all frustration.

Cons

After working for Irish owned/Ireland based companies for a decade, joining Amdocs (through acquisition) was like being drafter to the Army. The company structure has several, rigid layers; the upper management is inaccessible. It was very difficult to get things done, no informal routes, results can only be achieved by escalation upwards. There were many unkept promises, and even the ones kept were greatly delayed (I have been awarded and the award (a new laptop...) arrived almost a year after it was promised). The corporate policy seemed to be: deliver results that just meet agreed quality/functionality and fix issues later; do it as cheap as possible. Amdocs said before acquisition that they need our experience, the skilled people; but of course they only needed the existing customer base. They did not make anyone redundant, but (actively) let the situation deteriorate to the level where people rather voluntarily resigned.

2.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

If you have the skill, Amdocs has the work to keep you busy.

Cons

Lack monetary incentive or promotion. Bottom line is, expect to work more while making less.

Viewing 85 - 87 of 13,129 Reviews

Glassdoor has 14,230 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.