Amdocs reviews

3.7

67% would recommend to a friend

(13,151 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Jul 25, 2013

Terrible

Recommend
CEO approval
Business Outlook

Pros

Well, you get a paycheck every two weeks. Not much more to say than this. Benefits are OK. Not great, but OK.

Cons

Management has no consideration for the employee. Morale is terrible and management has no interest in improving it. Gives "employee morale", "development" a lot of lip service though. Nigel Marsh (look him up) calls such companies "abattoirs of the human soul". Fits Amdocs perfectly, IMO.

4.0
Jul 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the hardest working colleagues I've ever worked with. A great suite of products that their clients can't live without, making the company more resilient during economic downturns. Working in Amdocs' Consulting Division (ACD) gives you freedom to explore different roles. This is not true in the regular part of Amdocs. ACD will allow you extended unpaid leave for maternity and possibly other reasons. Once you prove yourself, there's a lot of freedom (working from home some days, setting your own schedule, etc). After one year of absolute hell working with a director (see below), the next two managers were among the best I've had at any company. Very good medical insurance - colleagues had babies and only paid $75 for the entire process!

Cons

Unchecked arrogance gives a few directors and higher the "God complex" - a former director had been known to make people break down in meetings. Questionable professionalism - same director asked certain people to work on Christmas Eve (company holiday) because they were a certain religion (not Christian) and their families wouldn't care. I'm not in HR but shouldn't this type of behavior be frowned upon? Sadly, he may not have even known better, probably because that's how he was treated moving up the ladder. There are many managers who are technically brilliant but poor resource managers. Like many top-heavy companies, it's almost impossible to get a promotion - you'd have better luck leaving and coming back. On the flip side of flexible hours is no concept of work-life balance. Of course, this depends entirely on your project and manager, but as a general company philosophy, having meetings at nights and on weekends is par for the course.

3.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Travel, if you like it. Working with a leader in the space, so plenty of opportunities. Work from home. Decent benefits

Cons

Takes a while to get used to the culture. Most do not like it but chose to hang on. Compensation policy is bait and hold, if you get my drift. Hours can get brutal. Weekend work is more a norm than an exception

Viewing 358 - 360 of 13,151 Reviews

Glassdoor has 14,255 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.