Amazon Sortation Associate reviews

3.5

72% would recommend to a friend

(1,794 total reviews)
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Andrew Jassy

67% approve of CEO

61% positive business outlook

Sortation Associate employees have rated Amazon with 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor. This indicates that most Sortation Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Sortation Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay considering there aren't really any prerequisites for the job. Some positions will even pay for a minimum number of hours per week, so you'll still get a decent check on slow weeks. The leadership at my site did seem to reward associates who demonstrated a lot of "hustle". You can coast by doing the bare minimum, but hard work will get you on a first-name basis with the managers, which puts you at the front of the line for the less dull positions at the site, and it also gives you a line of defense if your performance is put into question. The job makes for a good workout, particularly if you can get in on some of the more scarce positions like unloading trucks. Great part-time job for students.

Cons

Shifts could be better scheduled. Currently, the only options are in the evening, starting at either 4 PM, or 9 PM. The 4 PM shift severely limits your options for second jobs, while the 9 PM shift will gradually eat away at your sleep time. A 6 PM shift, for instance, would make the position more viable for a lot of people with other obligations during the day. There has been consistent communication failures with associates. Meeting dates are constantly in flux, for example. Non-peak hours are inconsistent, which I can understand to an extent. However, the result is that a lot shifts will end early, leading to three hour days in a lot of cases. If you don't live close to the site, commuting costs will start to eat away at your real pay. It seems like far more associates are hired than necessary, meaning that most associates won't get more than 20 hours per week. During peak, it can be very hard to fit in meal breaks. For double shifts, you typically only have thirty minutes to rest and eat within the 10-12 hour period you're scheduled to work. Double shifts are strictly voluntary, of course, but this lack of rest and nourishment really decreases productivity towards the end of the day. Performance metrics don't really reward doing the job right. For example, all associates have to keep up a scanrate for sorting packages, but that scanrate doesn't take into account the size and weight of the packages they're sorting, which disincentivises employees from going after the bigger packages, even though management stresses that the big boxes are the priority when sorting. Generally, you have to sacrifice your own performance rating in order to make sure things are operating smoothly (though the coasters may rightfully point out that you're not paid enough to have to worry about this). You have to be comfortable with slightly unsafe conditions. For example, the main job function is building pallets full of packages to be loaded into trucks, but since employees have no incentive to take the time to carefully place packages on the pallets, and so some pallets are liable to collapse at any moment.

5.0
Jan 24, 2016

solid company

Recommend
CEO approval
Business Outlook

Pros

Decent hours for part time. Pay is pretty good for the work. Not slave labor, nor are you treated like a slave. Very lenient on many things.

Cons

TOO lenient on certain things. A lot of people should be let go, but aren't. Too easy for people to stand around and collect pay check. Not flexible hours.

1.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a job, then you got it here. Great chance to have a marvelous experience. By the time you are done, you get to put in some hours of exercise - a definite weight loss expected!

Cons

Poor management; inexperienced supervisors; sift managers tend to lord it over employees. I literally worked hard to control myself from punching one.

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