Amazon reviews

3.5

60% would recommend to a friend

(209,410 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Very smart people. You will get to work with many high achievers from both the engineering and business worlds. Engineers get to learn a lot about business and see how high-achieving business managers function. Business managers get to work with and see how industry-leading engineering teams work.

Cons

Ridiculously hard to get promoted. You're more likely to see incompetent managers get hired into positions that they don't want to promote you to. Performance reviews and compensation systems are set up to allow the company to work you harder and pay you as little as they can get away with. Basically, you will only get a promotion or a decent raise when you work so hard that management runs out of excuses not to reward you properly. Very top-down management style. Every engineer's goals are the result of his or her manager's business goals which are trickled down from the "S-team" - the top level VPs of the company, and so bottom and mid-level creative initiatives tend not to happen. Engineers have to deliver on project after project with overly aggressive deadlines, support a huge operational load (i.e. pagers going off in evenings and weekends), and are then held accountable for quality-related issues. Many teams with bloated mid-level managers who demand lots of meetings, book keeping, reporting etc. TPMs and Dev Managers have to depend on tribal knowledge and personal networking to get anything done. Company emphasizes "Leadership Principles" which are the basis for how everyone ought to behave, but is vague and contradictory and only gives the impression - to those who drink the Kool-aid - that the company appreciates hard work as well as results, but in reality, they're no different from any other company who stack ranks their employees based on all sorts of subjective opinions. Reviews are full of BS and are mostly written after ratings have been determined. Eventually, the only engineers with rewarding careers at Amazon tend to be the fortunate ones whose managers know how to game the system, rather than play along with it. Everybody else eventually leaves - burned out and under-appreciated.

1.0
Oct 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary well above industry average. I also find agile development practices such as scrum and continuous delivery being very motivating.

Cons

From the start, the recruiting process is deceitful. I was approached by the recruiter. I told her I am only interested if I could be placed in an intermediate but not beginner position. Instead of telling me I may not be qualified to intermediate position, she sign me up for an SDE I anyway. I should have suspected it when my interview questions are standard algorithm/design questions that I could answered in my sleep. Then, I realized being SDE I is the least of my problems. I spend 80% of my time doing operational task and 20% on programming tasks. I am sucking at my job because I suck at operational tasks. Instead of testing me in computer science they should test me how well I can follow a huge amount of trivial instructions. But there is no possibility of changing position until I am here for 1 year. 1 year does not sound that long right? It's only been 4.5 months and my blood pressure has already went up. I can't quit my job either. I would have to pay back the relocation expense, which they did NOT explicitly mentioned in my contract.

2.0
Jul 7, 2012

Burning out the Talent

Recommend
CEO approval
Business Outlook

Pros

Despite having a bad experience I would still recommend working at Amazon. I can only speak for my experience within my team, not the entire company. Some Pros are: You have the opportunity to invent and not be tied down by too many processes and paperwork. Great internal resources and tools to grow. A lot of talented team members. Fun work environment. Compensation and benefits are very competitive.

Cons

I have seen too many full time employees transfer out of a dept or leave the company. All blame work/life balance. There seems to be this "boil the ocean" mentally with leadership. People I know including myself, worked 10-12 hour days and weekends just to keep up with the demand. This was just peaks and valleys based on project phases. This was constant. Its all about driving results with no consideration to the toll it takes on the team.

Viewing 292 - 294 of 209,410 Reviews

Glassdoor has 250,826 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.