Amazon reviews

3.5

60% would recommend to a friend

(209,410 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Business model and top level vision. Winning and international environment. Strong culture for excellence, analytics, action and results, giving autonomy and material operational responsibilities quickly. High level of systems and processes. Very smart people and engagement levels of the teams. Ability to challenge status quo and constantly re-invent to improve. Learning and self development across all leadership, management and business operational areas. Fast pace and reactivity, capability to quickly correct course of actions to restore performance. International career opportunities (provided individual flexibility, mobility and acceptance of below par compensation though).

Cons

Below average compensation in regards of the demands during recruitment process. High workload expected and little work-life balance perks. Management by criticism vs valuation of successes or people efforts. Very centralized leadership in the US and final decision making power on decisions forcing to constantly justify when not working in headquarters. Extremely high friction in promotions, leadership leveling disjoints for similar roles between US and rest of the world. Overall not high consideration for people (expendable resource). High level feelings of frustration and attrition as outcome (people all secretely dream to leave after making enough years on their resume to make a career jump).

4.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazon as a company is growing rapidly. It's going into new markets and challenging big players as well as innovating in markets where it's already quite ahead. There is no dearth of choice when you are working at Amazon. There are a number of teams working on different products across all sorts of areas. The best part is that the work which you do will get shipped. That's the main thing which I love about Amazon. Software you write will see light of day in say 6 months. That's how quickly things move here. Teams are small and ownership is more. Process is lightweight and will never hinder you. I have never been asked to fill in time-sheets or made to give hourly estimates. People are friendly. Technical arguments are settled based on data and with respect. Amazon does most of its development in Java and uses a lot of open-source software. This frees engineers to focus on problems rather than re-engineer software which already exists. Although some teams have poor work-life balance, the ones which I have worked in had no such problems. I have been able to do a 9-5 on most days without any work carrying over to the weekends.

Cons

The rapid growth of Amazon and increasing head counts have put a lot of pressure on the buildings which house Amazon employees. Many Amazon buildings are packed. Seating is cramped and elevator rides can be too close for comfort. Career growth is hard. Starting developers enter at SDE 1 with a clear path to SDE 2, but from there on out it's hard to get to SDE 3 or above. Employees on immigrant work visas like H1B should know that Amazon does not start your permanent residency process till you hit SDE 2 (level 5). This is where sometimes politics rears its ugly head. You might find really hard working engineers play the game. Amazon does not give you additional perks if you compare it with companies like Microsoft or Google. Apart from the 10% discount on Amazon purchases (capped at $100) and few team outings you won't get much. Don't expect to get the latest Amazon gadgets for free.

2.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

At higher levels the compensation is good. The campus location is urban. You are around, generally speaking, many bright well intentioned people.

Cons

For a company with $100B in Revenue, the systems and processes are extremely sub par. That translates into a lot of work by people that should be handled by software. Cronyism is rampant. Political backstabbing and positioning is a fact of everyday life. Greediness permeates and poisons an already ugly culture. Employees are in encouraged (expected) to believe that Amazon is so much more than this era's Sears and Roebuck. The human component of management is lost here. People management skills are not developed here like other companies I've worked at, resulting in a lot (a lot) of people managers who shouldn't even be in charge of deciding what's for dinner. Decision making is centralized with the S Team( senior leadership team that meets with Bezos) This means that getting approval, which is delegated to managers in other places I've worked, for simple things takes way too long and impairs business and creates apathy among employees.

Viewing 286 - 288 of 209,410 Reviews

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