Amazon reviews

3.5

60% would recommend to a friend

(209,325 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The salary is competitive to other big names, I guess only because they could only hold themselves and their devs up like this. Some types of people can get by to stay in for many many years, like 5 or 10. If you're close to retirement and looking to do this, and make money, you can try. But be careful of the Dev Plan/PIP. There are better teams. / Still not that great, it has a very very low probability you end up in a very good team.

Cons

I would give 1 star but it's not Hell itself, so... Bad communication throughout teams, areas. Chaos in maintaining old solutions or very slow and hacky to moving to new solutions. Not cutting edge technology at all. Maan, if you think Amazon is supposed to be a very cool tech company with the newest tech and newest cloud-based lightweight tricks, no. It's super old. You won't progress. If you leave Amazon you'll be having this big name on your resume and no knowledge of current technologies, you will s_ck at frameworks, languages, take-home assignments, new protocols, tools. They have a continuous lay-off plan going on. Every half year or year they will kick out one member of your team, and you could be that person. It's called dev plan, dev list, coaching plan, any name and then another step after that is PIP. PIP is impossible to get out of. Coaching plan is 60-70% lay-off possibility. They don't care about outliers, if you're an exception or a good engineer just couldn't show results. If your manager is against you, you stand no chance. If he/she's with you, he/she is risking themselves to be laid off. Everyone is on themselves, on their own. You all pray to stay and be all right. Promotion documents are hard to make and you have to be a friend of your manger to be promoted, you'll wait a looot. Principles are bullsh_t. The only principle Amazon has is Deliver Results. On-call hours in some teams are very very hard. You'll be called so many times with hard problems you can't solve or finish in time. Some AWS teams have over 20 issues in a week that have to be handled within 15 minutes and solved as fast as you can. Amazon is very cheap. You don't get perks. You get the cheapest hotels if you go for a meeting in another city, IF you manage to book in time. You don't get raises or bonuses. Some teams can get a team budget approved for a nice one-day fun but some teams don't do this at all. I can't even.

1.0
Dec 5, 2018

Snake pit!

Recommend
CEO approval
Business Outlook

Pros

Multicultural environment, but beware it can backfire on you!

Cons

Where to start...it's a snake pit. I will try to elaborate, I was working as L4 employee, full time permanent and salary is super low when comparing same positions in Amazon and other companies. Other companies are offering at least 50% higher income when comparing with Amazon HR Services in Prague and better benefits. Many youngsters start their first job there straight off college or high school, so don't expect good work ethics, respect or knowledge from them as building is filled with them. Lot of mess! Team Managers are one word...'joke'!!! Zero experience in people management, zero empathy, most of them don't even bother to listen to their direct reports and they're only looking after themselves and their 'career' path. Senior management isn't very far from TM's, they're only looking after themselves and trying to impress their own managers over other people backs. Lot of people will give you their hand, but with other hand behind their back ready to backstab you! Also, other benefits which Amazon in Prague is advertising as benefits are ridiculous. Example, health care. Health care in Czech Republic is public, which means it's paid through your salary, so you will have it regardless of where you are working. Public transport reimbursement is also advertised, however they fail to say to you that you will pay yourself for full price then once you ask for reimbursement, they will deduct around 20-25% of tax from your salary. Working from home also...it's so rare you might get it once a month or you won't even get it. Salary increase is non-existent, this year they offered us salary increase of 50CZK per month (fifty CZK) which equals to €2 , which is complete disgrace for Amazon and the richest company in the world. Career opportunities don't exist, cause your manager won't let you go, and they will hire someone from outside with zero experience into HR rather than hiring an internal candidate. Recruiters are rude, they lack of communication skills, and Amazon's 2&5 promise doesn't exist. Amazon was a good company to work for, once it came to Prague, but now, they are just horrible. What's even worse, around 200 people left suddenly to other companies from January 2018 - March 2018 from Amazon HR and around 60 people from TRMS cause of its management and salary increase decline. My advice, if you want to get some first hand experience how business should not be done, to be treated like a child, people patronising you, being managed by people with zero people management skills, and to witness nepotism...join Amazon in Prague.

2.0
Oct 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice working conditions, our work station is in a corner of a Whole Foods and it's clean. People are nice. 10% discount online. Decent wage of $15 USD and a somewhat flexible* schedule.

Cons

*Scheduling is unfair and unpredictable, new shifts are posted 3 times a week at a certain time. They are ALL taken within a minute or less. I haven't had an opportunity to work in 3 weeks because of this. You literally have to sit on your computer or phone hoping your browser loads faster than everyone else, considering you are competing with 50+ people for 10 shifts or so. Very poor communication with management and a useless 1-800 number to some call center in India only to tell you to talk to your manager. Glassdoor is the closest thing I can find for Amazon Prime Now feedback and I hope somebody reads this. Besides the scheduling issues, I genuinely enjoy this job. I just wish I'd get hours.

Viewing 223 - 225 of 209,325 Reviews

Glassdoor has 250,723 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.