Amazon reviews

3.5

60% would recommend to a friend

(209,257 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

An extremely fast moving environment where you are empowered to conceive of and champion your own ideas to fruition (as long as they are based on core values like customer-focus). This autonomy can allow one to accomplish a lot and advance.

Cons

Can be a little too demanding sometimes and one has to be careful about balancing work and life.

4.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

You are a part of a company on the cutting edge of ecommerce technology. When working with other companies you have a considerable degree of clout given Amazon's place in the marketplace. Great focus on the customer experience as well as amazing efficiencies on the operations side.

Cons

Given it's size and success, Amazon has a difficult time "playing well with others." They commonly engage in bullying and stonewalling their partners and this makes it difficult to build long term positive relationships.

2.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

You have a lot of ownership over your work. There is a lot of freedom to set your own goal and exercise best judgments. There usually is not a lot of micromanaging going on at the company. You are usually given a general goal or a vague set of problems, and you are expected to exercise best judgment to resolve and/or achieve them. Additionally, there are a lot of smart people at Amazon, and there are some great technologists here to learn from as well. Amazon is basically like a 10+ years-old and multi-billion dollar start-up, with all the good and bad that implies.

Cons

It's a very competitive and chaotic environment to work. You never know what's going to happen tomorrow, and the ownership of your work often implies very long working hours. There is also a severe lack of process or usage of industry best practices. The company culture also encourages hackers to slap things together to meet short-term objectives without taking into consideration of long-term impacts. Some groups also falls into a dark spiral, where the service the team owns are buggy, thus requiring high operational burden, i.e. being paged at 3am when something is down, which burns engineers out, which leads to even higher operational burden. It's a vicious cycle.

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Glassdoor has 250,641 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.