Amazon reviews

3.5

60% would recommend to a friend

(209,004 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The engineers are generally motivated and talented. Incompetent people get fired (that sounds scary, but the opposite is true). There are interesting problems to solve. The pay is good to very good. Engineers, generally speaking, get more respect at Amazon than other companies for which I have worked.

Cons

Like everywhere I have worked, some groups are better than others. Also, the overall quality of managers seems poor compared to other companies. I think that is because they get burned out and quit.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The name: working for Amazon is instantly recognizable. Amazon does amazing things for it's customers. You will definately get challenged.

Cons

There is no employee support. Areas of the business are segregated and managed according to the personalities of the leaders for that area. Compensation is targeted differently for different groups and employees are expendable. Employee investment is minimal. Benefits suck for the price. Pay mix is so stock heavy that, even at entry individual contributor levels, you are constantly watching a stock price you cannot affect in a meaningful way, waiting for your vest dates to make major purchases and pay property taxes. It does not contribute to a feeling of ownership, it must be what prison is like, marking the days.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Teams tend to be very small and they work fairly independently from each other, which helps keep things moving along quickly. Teams also own their business, which means individual members can have a large impact on what the team produces and how their business grows. Most of the people you work with are very smart and produce quality work. Amazon's business and scale provides has a huge variety of problems to solve (it ranges from building cool web applications, to optimizing order fulfillment and shipping, to personalization, to web services). If you are unhappy with your current team, odds are there is a team elsewhere in the company doing something you find interesting. Internal transfers are fairly easy and happen all the time.

Cons

The model of having many small independent teams has several downsides: - There is often duplication of effort because you can't convince a team you depend on to prioritize work you need, so you might end up doing it yourself. - Most teams do not have dedicated a support or operations team. This means SDEs are responsible for deployments, operational issues, selecting hardware, etc. Most SDEs are part of an on-call rotation.. when they are on-call they have to carry a pager and need to be able to respond to pages within 15min. The frequency and intensity of oncall varies greatly by team. - There is a huge variance in quality of life depending on what team you're on. If you work on a team that has a heavy ops burden or owns a lot of bad legacy code, you will probably hate it. In terms of culture, Amazon is a very frugal company. No extravagant benefits, fairly cheap office equipment, etc.

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