Amazon reviews

3.5

60% would recommend to a friend

(209,257 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

bands come by and play conference rooms promoting CD's. author's come by and do book signings for employees. free crap supplied by vendors.

Cons

Amazon.com treats its employees like dirt. i worked in retail downtown [seattle] for several years. i started when the economy started going south and watched the company change with it. you got a really good sense from management that if you didn't like the way you were treated, good luck finding another job. and better get used to having your blackberry on 24/7. the problem is simple = poor, untrained managers. some of the worse i've ever experienced. amazon corporate is not large. middle management in seattle is only a few people removed from jeff bezos and his "S-team". if you are some joe-blow manager at amazon you are within reaching distance of being a millionaire (stock, not salary). they are the problem and the rest of the staff suffer because of their desire to be noticed by jeff. the turnover rate at amazon is ridiculous. it's so bad the SDE's created something called the "old fart tool" based off your employee ID so people that have been there a while can verify just how lucky they are. i checked mine at 20 months in, 4 months before being let go and it showed that of all the people hired AFTER me, 32% were still employed. 80%+ of the company has been there less than five years. what does that say? oh and HR is a joke. if you have any problem with anything at amazon don't think for one second HR is there for you. they are there strictly to protect management from lawsuit. period. they are as effective at human resources as the management is at managing. i'd be willing to bet most of the positive reviews on here are new employees or the managers i refer to above.

5.0
Jan 11, 2010
Recommend
CEO approval
Business Outlook

Pros

I'll never complain about the advancement opportunities at Amazon. I was able to move around quite a bit in the company which kept the boredom off

Cons

phone shifts were long and dealing with the elderly callers who didn't understand how to use their computer, let alone order online kept those calls going and annoying.

4.0
Jan 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Real corporate culture -- it comes from the top, it is consistent, it is communicated, it makes sense, it makes customers happy. People really refer back to it when making decisions. Kind of tough on the employees but you can't have everything. If you perform, stock options are excellent. If you want to be a leader and you can do it, you can get extremely educational access to incredible top people.

Cons

Stressful. Work-life balance is poor in many groups. High operational burden in many groups. Benefits are bare minimum -- their philosophy is they would rather give more grants to reward the productive, then to have benefits that go to all employees.

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Glassdoor has 250,641 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.