Amazon reviews

3.5

60% would recommend to a friend

(209,621 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
3.0
Jul 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Good comradely among the engineers. Very customer focused. You can pretty much kill any bad idea with "customers will hate it" argument. Agile program management means you'll keep up with what your team members are doing on a daily basis. Nearly everything is client/service architecture. Which if your team does it well, allows your to do whatever is best for your solution to your problem area without having huge migration issues with your clients. Generally managers are too busy to have those useless weekly meetings. (If you have daily ones why have a regular weekly one? You can always schedule a topic meeting to go over design issues etc.) Good and getting better support for bicycling to work. (bike cages, showers, lockers, and towels) Discount on buying stuff on their website.

Cons

On call. Nearly every engineering team has an on call rotation, so count the number of members and divide the number of days in a year by that number and that's the number of days you'll be on "house arrest" Because a page must be answered within 20 minutes any time day or night when you are on call. There seem to be more frameworks than teams. Everyone wants one and they tend to get imposed on your project in order to interface to some other needed service. Then the company drops support for it and you'll have to migrate your service. Difficult to do volunteer coding, ie help with your favorite freeware system, as you need approval from legal. It's not impossible but it's not straightforward either. Annual reviews tend to emphasis the negative vs the positive, that is you have peer feedback but your manager can pick and choose among the comments to either promote you or squash you. Very little opportunity to complain about it via HR.

2.0
Jul 7, 2012

Burning out the Talent

Recommend
CEO approval
Business Outlook

Pros

Despite having a bad experience I would still recommend working at Amazon. I can only speak for my experience within my team, not the entire company. Some Pros are: You have the opportunity to invent and not be tied down by too many processes and paperwork. Great internal resources and tools to grow. A lot of talented team members. Fun work environment. Compensation and benefits are very competitive.

Cons

I have seen too many full time employees transfer out of a dept or leave the company. All blame work/life balance. There seems to be this "boil the ocean" mentally with leadership. People I know including myself, worked 10-12 hour days and weekends just to keep up with the demand. This was just peaks and valleys based on project phases. This was constant. Its all about driving results with no consideration to the toll it takes on the team.

4.0
Jul 6, 2012

Amazing Amazon !!!

Recommend
CEO approval
Business Outlook

Pros

My feedback is based on 3 months i have spent in the organization, but i believe intial couple of months provides you the future direction the organization is heading towards 1. Employee get the chance to drive their work. No micro managment by managers. 2. Very flexible in terms of timings to be at work. All that matters is getting the job done. 3. Decent pay compared to other players in the market, but they make you work for each rupee they give you 4. Fun to be at work place with very informal peers and managers. Looking at the person you can never judge if he/she is junior resource or senior. 5. Excellent monetary benefits like Sodexo, internet re-imbursement, Gym re-imbursement and home pickup and drop facility

Cons

1. Sometimes it can be long working hours, maybe 50-55 hrs a week. 2. As US based peers are based out of Seattle, need to take call PST time which can be challenging for india based employees. 3. It could be tough for new employees to understand work fast as the organization lack documentation and hence employee need to learn via trail and error way.

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