Amazon reviews

3.5

60% would recommend to a friend

(209,794 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
5.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

(Reviewed as SMX Temp, from Nov-Jan) Good starting pay, lots of hours during peak. Lots of focus on safety and quality.

Cons

11 hour days during peak, could have had more breaks. 30 minute lunch is quite rushed. Odd shifts, mine was Sun-Thurs. Horrible, repetitive music.

3.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Very sharp people, cutting edge (with some blood flowing). Excellent hiring bonus. There are excellent "pockets" of staff -- but they tend to be the exception and not the rule.

Cons

Still suffers from high turnover with staff. Lack of significant experience in management result in a lot of pro-forma decisions and little empathy. There is a general feeling that employees are temporary (and will voluntarily or involuntarily move on) once they slip out of the top 40% of performers. Most recruits are straight from University and as a result, tend to be accepting of abuse that is common in grad schools.

1.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- Cutting edge technology (at least in some groups) - Excellent tooling/infrastructure for SDEs. Good (not too burdensome) processes. - Smart engineers - Good pay and decent benefits - Stock doing well so RSUs can be worth a lot (if you join at a low point in stock price).

Cons

- Terrible oncall in almost every group. You will get very little sleep. All manner of abuse of employees is justified on the basis of Customer Obsession (employees are not treated as 'customers'). - Software quality is often sacrificed by managers to meet deadlines and blame for failures placed on engineers (so the only way for a SDE to deal with a sev-2 is to kiss that long weekend goodbye and at least show you are working on the problem). - Turnover rates in some groups are very very bad, particularly some platform teams. Managers last less than six to twelve months (these folks typically leave Amazon because you can't transfer internally before 12 months are over). If you are an SDE, forget about stability and continuity. - As AWS becomes successful, the platform teams are getting political at the manager/sr. manager levels. The organization runs on fear. You don't know when you'll get thrown under the bus. It's less of an issue at the SDE level. - Expect to beg for productivity software and decent quality laptops/computer peripherals (or buy your own). This applies across Amazon.

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Glassdoor has 251,317 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.