Amazon reviews

3.5

60% would recommend to a friend

(209,253 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Free certification test Free learning options (linux academy, lynda, a cloudguru) AWS account where you can practice anything.

Cons

This job is a glorified call center complete with metrics that make no sense. Customers can rate you from 1-5 based on your interaction and you have to have a 4.69 average rating every month or you did not hit metrics. You do not have actual time to learn on the job all you do is google answers, and essentially do customers who are too lazy to troubleshoot their issues jobs for them. No time to work on projects during your "40 hour work week" because you're too focused on meeting metrics. Not meeting metrics for consecutive months will get you fired. Metrics don't make sense. This position will be a waste of time in your career if you are not going down a support path. If you have come from project work and deliverables thinking that working at AWS you will get a chance to learn the technology in-depth this is the WRONG role.

2.0
May 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Some of the people I worked with are the smartest out there. As a HR Professional you will learn so much and gain many skills. You will be challenged to think, be creative and resolve issues every day. If this place is not for you, at least you will take with you the recognition of working for Amazon and plenty of knowledge along the way.

Cons

There is absolutely no work / life balance. It does not matter if you work for Corporate in Seattle or at a Fulfillment Center. I did see people cry at their desks and I even cried myself due to the stress and non-stop workload that you will face all day, every day of the week. This is specially worse if you work in the night shift as you will get calls during the day while you are asleep or enjoying your time off. Vacation at Amazon means you have to bring your laptop with you and run daily reports. Also, they will call you while you are off and ask you to work remotely. Be ready to work holidays including July 4th and Thanksgiving. The only Holiday that my Fulfillment Center was closed was on Christmas Day. I met plenty of Area Managers who were counting the days until they could resign since they received Sign-In Bonuses or they received Relocation Assistance. This is how Amazon puts handcuffs on you to stay with the company. I only recommend working for Amazon if you are a recent college grad or someone in their 20s with no significant other nor children. If you are a single mother, this is not the place for you since Amazon demands schedule flexibility. One day you may come in at 1pm and leave at 1am, another day you may need to come in at 3pm and leave 2am or come in at 9am after working until midnight the night prior. I only saw my kids on the weekends and even then I would gets calls from Amazon to do some work.

1.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Sometimes "managers" leave you leftovers in the kitchen. Woof-Woof. Peers are nice. Free coffee.

Cons

A modern form of slavery leaded by incompetent inadequate and unqualified "managers". Their micromanagement keep us from working in a peaceful environment. This toxic workplace makes you feel uncomfortable unappreciated and undervalued. Intense pressure to get short term results. Their answer to every problem, every setback is "work harder!" It is well-known that people don't leave bad jobs, they leave bad bosses, the situation is eloquent, the office is half empty, they are pushing best employees to flee and the remainder to lose all motivation. Mobbing became commonplace, forcing people out through humiliation, symptomatic of an organisation that thrives on billying behavior and control. There is no enthusiasm, everyone around me is miserable, trapped in a toxic workplace. Meetings are just a waste of time, they do not really care about your opinion. Pervasive lack of communication. Lies. The atmosphere in the office is constantly tense and filled with stress. The shame doesn't belong to me but I still experience it because I'm part of this company. It is impassible to imagine myself working there for long, since complete, unquestioning obedience is cherished above all other employee qualities. Until the corporate culture changes, the situation will not improve.

Viewing 169 - 171 of 209,253 Reviews

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