Amazon reviews

3.5

60% would recommend to a friend

(209,218 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good for new starters in IT like Grads and Interns - Most of colleagues are nice but some can be extremely political and sabotage others to move forward - Free Fruits, Drinks and Nuts - First few months are pretty exciting learning new tech, but gets boring after a while - Heaven for newbies, if they can be good with managers and do hardwork, they can progress in their career pretty quick, sometimes even surpassing salary of seasoned IT professionals. The keyword is the employee have to be their manager's favorite.

Cons

- Not industry standard remuneration, below average remuneration - Stock is heavily used to compensate the base salary, which in many cases just gets lost if you leave the company in first 2 years. Most of the stock are vested between year 2 and 4. - High pressure work environment and highly political work environment - Micro management to the max - Lots of new managers only focused in progressing their own career and sacrificing the lower level staffs for their own gains. - Metrics, metrics, metrics and more metrics, if metrics are not met, good bye in annual review period. - If you are not in good books with your manager, your career is over. Manager will stop you from progressing anywhere despite your genuine talent. - Hiring manager always listens to the employee's current manager. Manager's mafia style ruling is highly evident. - Hellish place for Seasoned IT pros as they will be treated as school kids similar to new graduates who all work on the same floor. Do the same job and also get almost same pay. - Extreme focus on KPIs and metrics that are beyond engineer's control (like Customer ratings) - Short visioned managers sabotaging engineer's life and career. - Extreme favoritism, the same engineers who is close to manager and manager's favorite gets opportunities everywhere, flying across the globe and doing whatever they want to do. Hence misuse of corporate funds.

1.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The Seattle office has a casual atmosphere and convenient urban location, surrounded by dozens of restaurants, bars, and cafes within walking distance. They have a cafeteria with many different food options, including a number of healthy choices, and have vending machines with healthy snacks as well. There is no dress code - "wear whatever you want" - and dogs are allowed at work. There are no fixed core hours, and nobody cares when you are at your desk, as long as you can get work done. Amazon employees are given a lot of latitude and freedom, and they are not micromanaged. Amazon is extremely generous with relocation assistance and will move you to Seattle all expenses paid. Once there, you'll have the chance to work with smart people and on interesting technical problems, and you'll have the latitude to solve them any way you like.

Cons

Amazon recruiters may claim that their employees enjoy reasonable work/life balance, but don't believe a word of it! Amazon is a high-pressure environment designed to pile impossible demands on employees and get them to complete with their coworkers in order to squeeze out as much productivity as possible. You are just a disposable cog in the machine. Once you're burnt out, you're easily replaceable, and will be replaced by constant stream of new hires.... The whole system is designed to work that way. Expect to work 60-80 hours a week. If you move across the country to work for Amazon, expect to be saddled with tens of thousands of dollars of debt in relocation repayment obligations, if you have any thoughts of quitting. The one good piece of news is that if you hold your ground and insist on maintaining good work/life balance, nobody will tell you that you have to work certain hours - you will just be put on a performance improvement plan and fired for "poor performance" - and then you will probably be offered a severance agreement where you are released from your repayment obligations.... Expect to be put through hell in the meantime though. Oh, and as far as learning anything from your smart coworkers goes, don't count on it. Amazon has a deliberately culture Darwinian that encourages competition and discourages knowledge-sharing and collaboration.... Don't expect to receive any training to perform the functions of your job or any assistance from your coworkers, and expect most of your questions to be met with "go read the Wiki" - which by the way will probably be out of date, and was probably written by somebody who no longer works there - because Amazon has one of the highest employee turnover rates of any large, successful company. The entire time I was there I spent half of every day fighting a broken build system that could go wrong in any one of 100 different ways, all of which were listed on a Wiki with arcane instructions for resolving them – and every once in a while, it would break in some other way that wasn't listed.... Nobody bothered to put in the effort to fix any of this, because everyone was more focused on completing their own projects than on common infrastructure – and as far as management was concerned, who cares if developers have to work long hours to deal with this? They're smart - they can figure it out. You might develop innovative solutions to difficult technical problems at Amazon, but you're equally likely to bang your head against the wall until you somehow manage to reinvent the wheel – perhaps in one of the least efficient ways possible, one which may be barely adequate.... Expect to have to reinvent the wheel over and over again, due to the lack of knowledge-sharing and brain drain from having so many people move on after barely working there for over a year. With so many people so poorly trained for the duties of their job, competing with each other instead of working together, making the kinds of bad design decisions that come from working at a death-march pace, it's amazing that anything works at Amazon at all.... The only reason it may work at all is the constant stream of new college hires. They do not offer nearly high enough pay to justify putting up with this (I was not making any more than at my previous position in a smaller, less expensive city). I was sorely disappointed after moving to Seattle for this. I not only learned twice as much, but also got twice as much done in half as much time at both my previous job and the next one after Amazon – all the while enjoying better work/life balance and a consistent 40-hour workweek. Amazon is destroying the culture and fabric of Seattle, a city I used to like. Seattle used to be a laid back, counter-cultural city, with liberal attitudes but a cost of living much lower than San Francisco. Amazon is creating a housing crunch that has caused rents to spike to the point where they are almost not even affordable to tech workers and its antisocial attitudes are seeping into the general culture of city now. Ironically, the company I moved here to work for is destroying many of the things that drew me to move here in the first place.

1.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

+Learn an insane amount in a short period of time - feel like I crammed 2 years of education into a few months +There are a small number of awesome and nice people here +Dogs make everything better. +People outside of the company respect that you worked there, so it can be a good stepping stone

Cons

I had reservations about Amazon coming in (partially from Glassdoor reviews, partially from friends who left). Needless to say, the negativity exists for a reason. -Chaos - Every day there is a new fire to fight and you have to drop everything to deal with it, even if it's not your fault. It is impossible to be organized and everything is done last minute. -Burnout - On my very first week at this job, I worked 65 hours. Things just continued to get worse and I averaged 75-80 hours a week for the majority of my time there. Weekends became a great time to catch up on mounds of emails, weekdays were long (730 AM - 10, 11 PM), and you won't be pleasant when you actually see your family. Over the course of my 3 months on the team, 35% of the team quit. That says something. -Poor middle management - Yes, they are also overwhelmed and overworked. But when you come on board as a new employee and literally receive NO training whatsoever, just a 5 page piece of paper with names of people to contact and websites to visits, that is concerning. And when you tell them you are overwhelmed, there isn't much they can do about it since there is so much work to be done and people are quitting all the time. -A very bro-ish culture that tolerates and even celebrates bigots and generally terrible people

Viewing 157 - 159 of 209,218 Reviews

Glassdoor has 250,592 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.