Amazon reviews

3.5

60% would recommend to a friend

(209,088 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Mar 14, 2012
Recommend
CEO approval
Business Outlook

Pros

-brand name (for now) -being associated with the #1 Ecommerce company in the world -bring pets to work -casual dress -#3 company admired by customers

Cons

-Confrontational environment, nothing is ever good enough...always grow grow grow. Exponential growth. -It's a marathon, except that you're not jogging but always sprinting it. -Pay sucks, they give you a below market salary but entice you with RSUs, but get this, the vesting period is not the traditional 25% over 4 years. Because the company has an employee retention problem majority of your RSUs don't vest until Years 3 & 4. It's a horrible carrot & stick. -Average Amazon employee lifespan is 2yrs and declining. Why else would they have RSU vesting towards Yrs. 3 & 4 instead of evenly during Yrs. 1 & 2. -Company treats vendors and employees the same...like crap. -Mgmt rules by fear...employees are terrified to make a mistake because people get "called out" during Weekly meetings. -Forget about being in a lean company. This place is anorexic. Mgmt doesn't care that there's only 1 person doing a 5 person job, but God forbid you make 1 mistake and you're dead. -You would think a technology company would have systems to pull data much easier. What would take a few minutes with competent systems, employees have to use SQL & ETL queries to pull their own data. And trust me when I say the data never matches. -Skills learned here are not very transferable to the outside world, because our systems are all homegrown. -We have acronyms and abbreviations up the ying yang -Mgmt is not consistent with goals and lacks processes. Everything is ad hoc and "winging it" -Mgmt does not celebrate or showcase "wins" only losses. You would think the company is sinking when you walk around and see the stress and mood. But the company is doing well. But it's always spotlight on the negatives. -While the rest of the world is growing 1-2% or declining, mgmt complains 45% growth YoY is not good enough -Mgmt states we think long term, but every category leader is short term focused to hit their own metric goals. Many times 1 person's metric goals contradict another person's metric goals. -Everyone is looking out for themselves with ulterior motives to meet their goals. -Lastly, the company does nothing to develop employees. They hire the best & the brightest and expect them to run & run & run and eventually burn out.

1.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great training. Very patient and detailed

Cons

At 10 pm CST you must log onto the website and try to claim hours. Three weeks in a row I have been successful to claim 4 hours. They push the idea of your get pick your hours. Reality is they have way to many employees fighting for any shift.

1.0
Feb 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Pro's at Amazon include great customers and some co-workers. There are lots of very smart, motivated, professional people at this company. Working with them can help you raise your game. Also, should you be both lucky and smart with your expectations, with the right if timing when joining Amazon you can make decent money over their 4 year vesting cycle. Thats provided the stock is low enough to see the effort pay off. Oh, you can bring your dog to work. I have no regrests for having worked at Amazon. I knew what I was signing up for when I joined.

Cons

Downsides are many. Start with that you are working in dog-years. You will work harder then you ever have before. Next the number of not-so-great internal customers and crummy co-workers overbalance that of the good ones. A good size group of people at Amazon are overloaded, working insane hours to just keep ones' head above water. Next there is a much larger group that floats along, doing passable work and maintainig relationships to stay in place. Then there is a small number of "chosen" few, those who benefit from their managers favor with decent hours expected for work and favoritism for advancement. So those doing the majority of work are in the minority. Another big issue comes up when reviews come around and a single digit percent of the population is to be managed out. This can have to do with performance, but it can also be that your manager just likes someone else better. To bad, but Amazon has to "keep raising the bar." The average employee may get a small increase and a little bit of stock. Those with favor from the boss get a nice batch of RSUs and cash, too, as a bonus (Dont let them tell you theres no cash bonus - its there just for a few). Just remember that if you are getting an offer from Amazon know that they will try to shill you coming in the door and screw you while you are there, So dont take the first offer. Make sure to get as much stock and base as you can because you will not see much of an increase over time, nor much additional stock grants even if you do a great job. Then there are the managers and mid-level leadership. When I joined Amazon there was a good size population of good, even great, managers. Those who wanted to help those around them succeed. Over time these people have left, only to be replaced by the average Amazon manager. This person does not care about you. He cares about his bonus (see above). He wants his manager to be happy and show the love. You are just a way for him to benefit. This deportment of a manager is not uncommon; its anywhere. Its just that the bad actors have an added fuel of the Amazonian attitude. The Amazonian attitude is a cocky, I'm-so-much-more-smarter-than-you, obnoxious, the world owes me attitude. Kind of like a smart mouthy kid who takes the ball home when he doesnt get his way. A majority of the managers at place really have this aura, as do many many others. The place reeks of this cocky snarkyness. And you'll be that way, too, if you work there. It creeps in and takes over. You might not know its there until your spouse tells you so. Then again you are smarter then your spouse! Ha! They couldnt get a job at Amazon!! You might not know you have the attitude until after you leave the company. Then its a hangover when you go to your next company. Amazon thrives on a culture of argument. You want to win? Better have good metrics and a stomach for confrontation. If you cannot argue well you will be eaten for lunch. At any and all levels across the company. That attituide doesnt work in the real world where you coorperate with your peers and co-workers, say please and thank you, are polite. Try some of that argumentive agressive manner with yor new company and it will be noticed in a negative light. And then there is Amazon HR and recruiting. Amazon was at one time a great place to go to work and prove oneself. If you could make it there you showed to the world that you had great skills. Thats no longer the case. The team has grown huge and the bar for competency has dropped. The lower it goes, the more recruiters they hire. And the bar drops again. The chosen few I spoke of above is really the case in HR and recruiting. Sad, but true. Win your managers favor and you'll go far. In sum my opinion is that Amazon is not a classy company. That venier of friendliness to the outside world hides the crass, boorish behaviors within the company. Want to work there, great! Yes, if you want to you can bring your dog to work, and/or dress like a street person. Just know theres a price to pay for the opportunity.

Viewing 58 - 60 of 209,088 Reviews

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