Amazon reviews

3.5

60% would recommend to a friend

(209,635 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Jul 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon is a very decentralized company and silo'd company, so many areas are great for developers and managers to work in. In these good areas, devs get: * A lot of freedom to do the right thing * Great support from upper management * The ability to experiment with new and interesting technologies * A strong commitment to building tools and infrastructure to make life easier for devs As a manager, if you're in these shiny areas, you own your project, soup-to-nuts. You will work *with* program managers and product managers, not for them. It isn't an easy environment to manage in: you're generally expected to do a lot of things that other companies use TPMs for, but I personally find the challenge very rewarding.

Cons

Amazon is a very decentralized company and silo'd company, so many areas are essentially rat holes that developers can easily get lost in. Most of the negative reviews are probably from those areas, and they are every bit as bad as you might imagine. Rather than repeat the bad, I would encourage anyone looking seriously at Amazon to ask a few things of the developers (not the hiring manager) that they talk to: how often are you on call? How often do you get paged? What kind of schedule does this position require (45 hour weeks? 60+ hour weeks?)? When was the last time you worked a weekend when you weren't on call? How much legacy/technical debt is the team responsible for? And probably the most important question of all you have to ask yourself: is this team solving problems that are interesting to me? The teams that aren't are teams you will never be happy at, no matter what the rest of the environment is like. The final tidbit that does somewhat makeup for some of the less "optimal" teams: Amazon has a policy where anyone can change positions after they've been in their current position for a year (provided you don't get a negative review). So even if you don't like where you're at, you can always move, which is great if you don't want to lose your vesting stock grants.

1.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Focused on the customer and creating a good expereince for them. There are opportunities to work outside US if you want to spend some time working at elements outside US. Most of the survivors are an intelligent group that try to believe in what they are doing.

Cons

Most manager micromanage the small stuff and do not provide any strategic vision. Way to much turnover as people leave or move to avoid the bad managers. Poor compensation levels and you have to compete with your co-workers for any raises you get as raises are capped. If you are not one of the favored folks you can forget about being promotoed.

1.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Good pay and fixed shift timings.

Cons

1. Firstly, this is a high tech call centre which involves constant interaction with the customers on a day to day basis. Even with this amount of hard work, the managers screw up your confidence by discouraging people on their work. 2. Quantity is preferred over quality. The only way to look at your performance is numbers and if its low, they automatically put you in a PIP(performance improvement plan) 3. Constantly micromanage you for every task that we are doing. No freedom to take decisions and the only way to survive in a team is to impress the management and your direct managers. 4. No support from the managers to progress in the career.

Viewing 445 - 447 of 209,635 Reviews

Glassdoor has 251,121 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.