Amazon reviews

3.5

60% would recommend to a friend

(209,533 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

If you don't have any development experience there can be a lot to be gained. Compensation is ok for new developers, but not so much for more experienced ones.

Cons

Intra-departmental politics can be a mess sometimes, people like to backstab each other with the anytime feedback tool. Can't say no to requests, have to do everything half-assed. Burnout rate is pretty high, knowledgeable people always leave. Oncall rotations in small teams is a nightmare. Technical debt isn't usually taken care of because "the oncall will take care of it". Time spent doing operational stuff/fixing can be more than actual development. Most projects are written in "death marches" and is horrible to maintain and add features later. Vancouver location is where they put all the people who can't get H1Bs.

2.0
Mar 26, 2016
Recommend
CEO approval
Business Outlook

Pros

It's the only big software company headquartered in Seattle. There is no commuting to the east side, and the vast majority of projects are based here, so there are a lot of interesting challenges. Big, gnarly projects where you can really stretch yourself, and if you find one that you are passionate about, and which doesn't get killed out from under you, it can be great.

Cons

It is very, very clear that employees are not valued -- Amazon burns through employees faster than any organization I have worked for, and puts little or no effort into retention. Work-life balance is something that the employee has to regularly put their foot down to enforce. High density seating means engineers in those areas are not going to get stuff done. It's stupid, not frugal. Legacy projects are left running in production long after everyone who has worked on them has left the company, with some unfortunate saps having to prop them back up every time they get paged, but without the authority to fix them so they are stable, since the next big thing is way too important. Maintenance tasks are not rewarded. The product definition for the next big thing will change incessantly until it is finally launched long after it was promised, and after a long death march, during which several key people will have quit in disgust, and a few more will have been reassigned to another project that they had no interest in, but which had a lot of people quit in disgust. Don't worry though, that just means more work for everyone else, and a shorter on call rotation. And a lot of time interviewing people to try to replace the people who left. Managers routinely lie to higher ups about the status of projects, so it becomes a crisis when someone finally notices things aren't going to be delivered on time. Infrastructure and build tools are poorly maintained -- the teams are perpetually understaffed, like the rest of the company, and it results in productivity losses across the company, greater than the cost of just fully staffing those teams. Between poor project management, poor product design, operational burden from slowly collapsing systems and poor development tools, so much time is wasted that it would be funny if you didn't care. Compensation is ok, mostly. There is no gift-matching, which surprised me until I realized that Amazon has never donated anything to the community. There are countless little stingy things that come under the name of frugal, but which are just demoralizingly stupid. Employee reviews are a sad joke. Also, stack ranking encourages some teams to deliberately hire a few unqualified people as self-protection.

1.0
Feb 25, 2016

Hell hole

Recommend
CEO approval
Business Outlook

Pros

Plenty of travel if that's what you're after also lots of opportunities in terms of moving jobs etc. Good pace to the work.

Cons

Place is completely up its own behind on its Leadership principles or LP's as the folks call it who've been there more than 3 months. Interview and hiring process is ridiculous with no quality control on folks who are doing the interviews. All you have to do is do a class and that's it your interviewing. I've regularly seen guys turned down for jobs for the flimsiest of reasons, eg missing some skills which could have easily been trained within a week or 2 of them joining - instead of focusing on raw ability.

Viewing 376 - 378 of 209,533 Reviews

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