Amazon reviews

3.5

60% would recommend to a friend

(209,487 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Full time benefits- PTO (Paid Time Off), Vacation time, health insurance coverage

Cons

Too much emphasis on pick rate, not enough on safety There was too much focus on pick rate. I get that we have to pick 120 units per hour in order to get the orders out on time, but do you have to remind me every time my rate is low? Just leave me alone and let me do my job. Damn. And every time my rate was low, I always got mad at myself which made me focus on that rather than the task at hand. Also, I didn't like that they started ranking us from the picker with the highest rate to the picker with the lowest rate. Is this a competition? TOT TOT stands for Time Off Task. They calculate TOT from the time you finish a pick to the next time you finish a pick, so if, for instance, you use the washroom. This will not only affect your rate, but your TOT, also. I get it. The less time you spend picking, the less productive you are. I didn't like that everything was timed. Maybe I'm a little salty because ultimately, TOT was what got me fired, but who's to know? Short Lunch Break Another thing I didn't like was that the lunch break was too short. As a full timer you get a full 30 minute lunch break. FULL 30 MINUTES. Had to make sure the people in the back heard me. By the time I've used the washroom, checked my blood sugar and made my lunch, I have a FULL 15 MINUTES to eat and relax. I know that blood sugar part was personal, but still not enough time for a break. Bottom line, I think the break could've at least been 45 minutes. Long Hours As a full timer, I worked from 5a.m. - 4:30p.m., with the exception of two 15 minute breaks, and a 30 minute break in which we had to clock in and out of. So, all in all I worked 10.5 hours. As you'd imagine, at the end of the day I'm exhausted and my feet hurt. Physically Demanding This is a very physically demanding job. Depending on your schedule, you're on your feet for 5-10 hours. Plus, you have to bend, ascend and descend a latter (as as a full timer who's only 5'2", I was on a ladder at least 50 times a day), push a cart and sometimes lift heavy grocery bags. As a picker, you have to move pretty fast. Combine that with being in ambient (it's 70 degrees in there) and you'd swear you're in a cardio class. I'd be sweating bullets in there. It was not pretty. Having to Work in Different Temperatures Amazon fresh has three different picking areas: Chilled, Ambient and Frozen, however they combine these areas to make mixed batches: there's Chilled Ambient, Frozen Chilled and Frozen Ambient. This means that you might have to go from the freezing cold to room temperature in a matter of 30 minutes. I've gotten sick several times from having to do this.

4.0
Jul 16, 2018

Easy to get hired

Recommend
CEO approval
Business Outlook

Pros

This job was easy to get. No interviews. Just a drug test and background check. The work was repetitive for a while, but they will train you to do different tasks eventually.

Cons

Standing for 10 hours a day, working 60 hours a week during peak season, and they hire anybody so no surprise I encountered a lot of creeps here. No one did anything when I complained about harassment. Felt like actual slavery at times

1.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

1. The people at Amazon are amazing; the culture among the lower level staff is great. Almost everyone is incredibly friendly, very helpful, and very hardworking. There are a lot of people who are stars; they can do any task no matter how complex, and they are always willing to help you out or share their knowledge. 2. Many of the people managers are also wonderful, they care deeply about their employees and their development, although they are limited by Amazon's organizational structure.

Cons

1. Amazon's organizational structure is incredibly frustrating. The DA position was created with no upward mobility in mind and as such it is almost impossible (and always time consuming) to move up in the company. Amazon makes employees interview multiple times in order to move beyond a certain level instead of just taking into account the strengths and skills of worthy people and promoting them. There are also so few positions available to so many talented people that almost no one who deserves a higher position gets one. 2. Amazon cares little for its Data Associates. DAs are grossly underpaid for the work that they do, especially when compared to other similar positions in any other company in the surrounding area. Amazon counts on their brand recognition to draw in workers instead of maintaining any kind of competitive compensation or benefits. The organization also promised very flexible hours when I first started but when I left they had done a complete 180 and cracked down on time sheets, instituting a very inflexible set hours structure. Employees were given no other benefits to compensate for the loss of flexibility. 3. Others are treated visibly better. DAs working in the same building as SDEs (or even seeing communications from other sites) can see how vastly inferior they are treated. SDEs are often provided catered lunch at events, larger salaries, and are treated with much more respect. DAs are often offered the leftovers from SDE events but cannot expect the same level of catering at their own events. They are made to obsessively time track to account for every single second of their day, whereas the SDEs are free to do as they wish. 4. The role of DA has changed dramatically overtime but no changes in pay, benefits, opportunity, or recognition have reflected this. The DA position was originally created to be a glorified button pusher, just entering in data with little critical thought. Now a high performing DA is expected to specialize in various complex work flows, organize small-to-mid level projects, communicate cross-site, be able to train others on various workflows, and develop new and up and coming projects. The wage has remained the same since the DA position was created though the position has become more of a workflow specialist or coordinator position. Upper level management seems to neither understand nor care for this, as the same compensation is still being offered, the job description remains the same, and DAs continue to be undervalued and underdeveloped.

Viewing 364 - 366 of 209,487 Reviews

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