Amazon reviews

3.5

60% would recommend to a friend

(209,481 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
May 25, 2013
Recommend
CEO approval
Business Outlook

Pros

I appreciate some of the benefits but employee costs needs to be lower to compete with other companies.

Cons

Time off needs to be updated - vacation time and only having a total of 6 holidays per year is not competitive. Ability to be promoted is talked about in the interview process but in the end if you come in as a mgr or sr. manager the opportunities are few and far between at the next level. You are expected to relocate laterally across the country for a same levle job/lateral move - no additional money and hoped you will be promoted but then does not happen. If you can get promoted you are expected to do the job for a long time (12 - 18+ months) before promo and increased occurs. Increases to base pay will be very small. Many employees are not friendly and throw others under the bus in order to get ahead.

1.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Good brand on your CV Overview of different approach to ordinary problems (Amazon way is so peculiar that your experience won't be of any utility in another corporation), this should go in the Cons!! Initial enthusiasm No dress code

Cons

Work life balance is non - existent. The amount of work will grow with time as the Company is growing at incredible pace. Still you will have to perform to advance but also to simply keep your job. This means working long hours every day and all the weekends with the Company laptop, that all the employees have. Working smart means passing the ball that would not compromise your performance but most important you network, of course at detriment of the less connected colleagues. In this way your surviving will depend on your ability to step on the heads of the most "weak" employees, creating an awful "dog eat dog" environment. Political wars beetwen managers can last months and normally end up in the resignation of the looser and the elimination of all the looser followers. The aim of many managers seems the survival in the Company at total detriment of the efficiency of the systems, in this way, problems are left unresolved due to lack of support in the resolution until they become a case, old owners let go and new owners, more politically placed provide an adequate (or not, this is not relevant) solution. Must be a case that the majority of people leave before the 2 years of permanent employment, before the vesting of the Shares, so that the Company keeps the majority of the shares inhouse. Many people leave with no other job at hand, as mental sanity become more important than having an employment.

1.0
Jul 29, 2012

Worst place I've worked

Recommend
CEO approval
Business Outlook

Pros

- Above average compensation packages if you negotiate for it - There are some interesting and unique initiatives to get involved with. - Some people are fun & nice to work with.

Cons

- Political and unethical leadership. There are fifedoms that go unchallenged. - Poor people management & lack of quality leadership. It is not uncommon for employees with little aptitude or relevant experience to be promoted based on politics. They often make poor managers and contribute to negative employee morale. I've seen wonderful & talented employees ignored in favour of less competent counterparts, due to nonsensical personal politics wielded by snr management. Without exception, they all have walked away & into much better jobs. Amazon find it hard to keep talent, & when they get talent they dont seem to know how to leverage it. - The Amazon value of "frugality" is in theory a good one, however the way in which it's leveraged within the organisation, leaves many employees feeling used and abused. The constant pinching over basic expenses, door desks, computer equipment etc results in employees feeling demotivated and uninvested in the company. - Type A micromanagement. Everything from MBA managers telling you how to write an email or telling you how to do the job you've been doing for the last 15 years - a job in they haven't done. There is a pervasive sense from snr management, that they are 'superior beings' and this grates, particularly if you find them to be ineffective. There can be lots of focus on face time & clock watching. I was based in HQ (not in a distribution centre) but it felt like I was working a shift job where I had to punch in & punch out. If I was 15 mins late they would want me to stay 15 mins more at the end of the day. - Incredibly high employee churn. This is for a multitude of reasons: lack of work life balance; Type A culture of micromanagement; 'frugality' & poor people management in which unethical politics pervades. The company bleeds talent constantly, but there doesn't appear to be an interest in addressing the issue of churn - in my team, snr management stopped telling the team when a coworker had resigned, because to do so would possibly mean having to address the underlying & aforementioned issues of why employees leave.

Viewing 355 - 357 of 209,481 Reviews

Glassdoor has 250,923 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.