Amazon reviews

3.5

60% would recommend to a friend

(209,458 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Nov 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is growing and has recently increased the research staff significantly. Amazon is also unique in the size and scale of its operations from AWS to retail supply chains - you get data and problems that are an academic's dream. The company is result driven, and there is a high pressure, but you learn a lot about things you would never imagine from outside. In my time here, I have worked on cutting edge research to writing terrible code that has been deployed across the company. If you get on a good research team or important project, you can have a huge impact.

Cons

It isn't really a research company - the typical academic (work on projects for months on end with no actual product) might find it a huge disappointment. There is no publishing mentality. Working on cutting-edge ideas is not encouraged if a heuristic or rule based approach is "good enough". Fancy theory doesn't impress anyone and doesn't give you credit unless it gets in to "production". The infrastructure for research are bad. No access to journals and papers, no cleaned up and pretty data sets. You have to write database queries against an aging database that the whole company is fighting for time with. If you join a team with a lot of researchers, you are in luck. If you join a team as the sole researcher, your manager might ask you to plan "agile" research scrums. The pay isn't enough to justify spending your Ph.D. on mundane projects. The company nickle-and-dimes you for everything, and benefits are almost non existent.

2.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazon's intensive interviewing loop means you get to work with incredibly smart people. It's relatively non-hierarchical in the levels below VP. They give you a decent amount of autonomy in making decisions. Compensation is excellent.

Cons

It will quickly become evident that Amazon's a great place to excel if you can literally devote all your time to it. So it's great if you are in your 20s and have not commitments, or if you have a stay-at-home partner holding down the fort. For pretty much everyone else, and that means for most women over 30, it's not a friendly place. But I would think everyone knows that by now. Another issue that I experienced during my time there (which was little over a year) is the company's incredibly messy and convoluted internal systems for conducting basic day-to-day business tasks like processing a PO or getting expenses paid or having a computer glitch sorted out. I've never seen anything like it at other companies -- the time wasted by senior-level employees dealing with the lowest order tasks out of sheer necessity because there are no assistants and troubleshooting anything takes so incredibly long. To say it's labyrinthine is an understatement. As a marketer, getting even the simplest marketing task accomplished involved dealing with a constant stream of blockers like endless calls with legal, dealing with an insanely slow system to get any outside vendors paid in time, and battling "computer says no" at every turn. It's a complete paradox as on the one hand the company is all about thinking big, but on a fundamental level they make it difficult for even very senior people to get out of the weeds of dealing with everyday minutiae. This is why you end up needing to work such long hours as well -- because you're expected to not only deliver on your goals at an executive level, you're also expected to be your own staff handling every little menial chore that someone many levels below you should really be doing. I can appreciate the ideal of such a non-hierarchical and self-sufficient vision but in actual practice it just doesn't work. Anybody with a better job offer will of course leave that kind of situation. It doesn't help anyone to be creative or feel they're using their time wisely.

3.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to meet the super smart people around bubbling with ideas and excitement. No other place with such customer obsession in true sense.

Cons

People churn and burn out of team or org at a lightning pace. One day, you would be discussing the opportunities with a smart employee, next day you would know they left last evening! Disturbing politics@work. Managers can be really mean and screw your dream to last long. Not all are lucky. Some end up in really bad teams and can have a nightmare of a work life!

Viewing 343 - 345 of 209,458 Reviews

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