Great experience with colleagues, but culture of accountability needs serious improvement
Pros
Colleagues and delivery partners were the best part of the job — supportive, hardworking, and made the day-to-day worthwhile. Fast-paced environment with opportunities to develop operational skills. Exposure to a wide variety of issues that sharpened problem-solving, people management, and logistical planning.
Cons
Poor handling of internal grievances, including potential conflicts of interest Subjected to multiple investigations that felt retaliatory after raising a concern No proper system to track or communicate holiday accrual for managers I had to uncover over 130 hours of missing holiday pay myself Accused of "time theft" for early clock-ins, despite not being paid for most of that time HR processes felt biased and undermined trust in leadership
