Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 503 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 442 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 161 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 101 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 848 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 773 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Training is horrible" ((in 326 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 290 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,537 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by demographic groups

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Alorica has an employee rating of 3.0 out of 5 stars, based on 11,537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

4.0

Jul 5, 2012

great pay

Trainer

Recommend

CEO approval

Business Outlook

Pros

this is one of the highest paying jobs that i've had... easy work..

Cons

management sucks, they don't listen to employee's....employee's have no voice here and there is not an open door policy

1.0

Jun 29, 2012

Its a job... but that is it!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Reliable hours. Set schedules... Vending machines...

Cons

If your regular schedule falls on a holiday (Thanksgiving, Christmas, Easter, etc.) sucks to be you, because you will be working. Pay is low, but hey at least they offer overtime to make up for the poor pay. Mandatory overtime... (even if they said mandatory free candy i would still hate it) Insurance "starbrige" is not an insurance... Its a discount program that doesn't discount anything. If you failed a survey's because you are stressed that you don't get the support that you need from your team lead... expect to be fired in a timely manner. Computers never work.. PTO hours are never right, and i always have to send multiple emails to get them corrected :(

3.0

Jun 27, 2012

Average.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent money for simple work, easy advancement

Cons

Site closed shortly after I left, sometimes the work was too quick, team leads were barely more knowledgeable than staff.

Viewing 11461 - 11463 of 11,537 Reviews

Jobs at Alorica

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Remote Healthcare Customer Service Representative

Remote Healthcare Advocate-Hawaii Only

Hawaii

View job

Remote Healthcare Advocate-Nevada Only

Nevada

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Remote Healthcare Customer Service Representative - Bilingual

Alorica

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great pay

Its a job... but that is it!

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