Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 448 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 163 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 139 reviews)); "Great culture and company values" ((in 112 reviews)); "Good working environment and people" ((in 82 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 835 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 791 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Training is horrible" ((in 330 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 282 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,538 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,538 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

3.0

Dec 17, 2012

It's a job...not the best, not the worst

Team manager

Recommend

CEO approval

Business Outlook

Pros

Environment is like family with senior level managers who care, your're recognized for you hard work when consistently meeting or exceeding goals.

Cons

Low grade of pay, benefits are below industry standard in comparison to other companies, for some reason this place attracts some folks with the worst work ethic I've ever seen anywhere.

3.0

Dec 3, 2012

Under appreciated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great, my job keeps me challenged which makes the time go very fast. Our clients are well respected with positive name recognition.

Cons

Annual reviews and raises are rare if you are an exempt employees. We are continually asked to do more with less.

2.0

Dec 1, 2012

Enjoyed learning the ins and outs of the job, however politics play too heavy a role in this company.

Inbound support

Recommend

CEO approval

Business Outlook

Pros

Job is always changing, and you learn a great deal about SEM.

Cons

Low pay, little opportunity to earn commissions. No job security. Politics is king.

Viewing 11419 - 11421 of 11,538 Reviews

Jobs at Alorica

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Remote Healthcare Customer Service Representative

Remote Healthcare Advocate-Nevada Only

Nevada

View job

Remote Healthcare Advocate-Hawaii Only

Hawaii

View job

Remote Healthcare Customer Service Representative - Bilingual

Alorica

Alorica reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's a job...not the best, not the worst

Under appreciated

Enjoyed learning the ins and outs of the job, however politics play too heavy a role in this company.

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