Allstate reviews

3.5

55% would recommend to a friend

(11,234 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Jan 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The job paid well, loved the four days, ten hour shifts. High tech data center.

Cons

No training, isolated work environment meaning only a few people working at one time. Very worse part was being harassed and basically bullied by one employee. This person had issues with different individuals and at times, made physical aggressive contact. This did get reported but no solution was put in place. That employee threatened me several times during a shift before I left, for my safety and to avoid a physical confrontation. I never returned. Human Resources did reach out to me and offered a different shift but could not guarantee me that it would not happen again. That employee was later fired for similar actions. This all was very sad because I gave up a different career path to pursue this job.

3.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work life balance depending on department. Opportunities to work on interesting assignments from time to time.

Cons

Pay is far below market, and difficult to close gap without obtaining numerous promotions. Politics are a very real thing here. Doing your job very well is about 40% of the battle to move up.

3.0
Aug 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are offered. The PTO time is pretty good although only 4 adjusters can take off at one time. It's an average work week working till 5:30pm. Occasional happy hour. I had a really great and encouraging boss for part of my time there. Allstate has a great name. The older folks at Allstate really believe in the company and it's vision.

Cons

Work one Saturday each month. Hard to take off days during the holidays with no seniority. The work load is a lot! The environment can be very negative sometimes due to customers complaining and causing heartache for the employees. Pretty much everyone complains about their job the whole day and how they want to have a drink later on. Lots of negative vibes... if you ask me. This does not make my day enjoyable. It does not seem that anyone actually wants to be there. If they do, they tend to remain quiet. Although it's a 40 hour work week most adjusters put in more time than that. Many adjusters stay later to complete the tasks. You must be pretty organized to be successful in this role. Task management is key! The task flow is pretty hard to keep up with. You should know what kind of personality you have (MBTI) to see if you are good fit. Otherwise you will not be satisfied. If you are detail oriented and love to sit at a desk then you may like this role. Most people that get hired already know someone at Allstate. And of course everyone would agree that claims adjusters don't get paid enough especially at Allstate. Allstate is cutting jobs for processors and putting more work for the adjusters. The amount of task that adjusters are responsible for is asinine. Other insurance carriers pay more. I think job satisfaction is what all the millennials are lacking here, but yet it's the millennials that are often found looking for jobs at these companies such as Allstate. Advice: DO NOT SETTLE. Find something you enjoy doing or you won't last long!

Viewing 247 - 249 of 11,234 Reviews

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