Allstate reviews

3.5

55% would recommend to a friend

(11,234 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy work environment, flex/WFH time.

Cons

- Low tech work especially if you are educated - Highly political environment - Minimal recognition unless you are at the bottom of the pay scale - Very, very, very few African-Americans and Hispanics. - Most of the core technology is legacy stuff that leadership does not want to touch or are not progressive enough to take the time and effort to make the change - Many employees do not have Allstate life, home nor auto insurance. - Most in leadership position have marginal technology background or education.

1.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Part of a good enterprise , perks for call center operations work , fruit distribution , cab pick and drop.

Cons

Dirty politics, toxic working environment. Senior managers sitting at top has become ripe and now rotten. CI is a focus less group --not team. HR is useless and mostly invisible. No focus: emp grievance to people development. Not sure if competency, skill or IQ/EQ level tests undertaken before hiring. HR leaders doesn’t come Pune office being unwell most times. Enterprise goodness is “killed” by local leadership for vested interests, divide between locals and migrant population becoming deep. Clearly lacks thought leadership currently...people from other geographies should be bought in to audit to course correct.

5.0
Nov 12, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

Fast paced, customer service positions. You feel that you make a difference in people's lives. Excellent pay and benefits especially for those that achieve. Great people to work with. Company is always trying to improve and streamline.

Cons

There is so much work to do that you can be torn between getting work done and excellent customer service. Must be able to work at as fast pace and make quick critical thinking decisions. Must be able to tolerate customer complaints and work toward a customer satisfying outcome.

Viewing 235 - 237 of 11,234 Reviews

Glassdoor has 11,875 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.