Allstate reviews

3.5

54% would recommend to a friend

(11,239 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Feb 14, 2021
Recommend
CEO approval
Business Outlook

Pros

All of this depends on your agency. That’s why it’s so important to do your research and not jump to the first agency that hires you. Make sure you negotiate everything!! Pros: Sometimes flexible schedule, no official scorecards, small office, can sometimes work from home

Cons

Again, every agency is different so research and negotiate your pay and you won’t end up like me. Working at Allstate call center customer support has more benefits, better hours, and better pay than me. Do. Your. Research. People. Cons: - Horrible commission structure (only new business and no renewals wtf??) - micromanaging boss verbally nagging you about monthly quota - doesn’t matter if you meet the monthly quota and do everything right because agents are unappreciative so you will never hear good job - always short staff because of high turnover rates - Allstate is pushing all agents to return to office so no more WFH unless ill. Boss still wants you to work while ill but you better return to the office once you’re all better! - No opportunity for growth because agent wants you to stay for life. The most you’ll be is a senior office manager.

4.0
Jan 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Management in the cat team is good. It’s probably one of the more centralized areas of Allstate. Hiring is good and lay offs seem rare because there is always work. The PTO is amazing. Some of the best PTO options, the most days I’ve ever had. The travel perks are great, you get to keep your points. I like the schedule of 10 days on 4 days off. Alternative travel is really nice.

Cons

This is a very high stress environment. Fast paced job. Adjusters are prone to burnout fast. The claims work is endless. It always feels unfinished. They expect 12 hour days at minimum but your often working more, and constantly changing metrics gradually increasing expectations and responsibilities gets old. Every day is a confrontation with a customer or a contractor. It wears on you and burns you out eventually. The pay could be more for what you have to put up with. Allstate makes you fight for your well earned cat pay. Pay is low compared to other companies (base pay and Cat pay) they haven’t raised their cat pay in 15 years to keep with inflation. No differential paid for more expensive areas of deployment. Per diem is low.

3.0
Jan 13, 2021

They tried...

Recommend
CEO approval
Business Outlook

Pros

They were trying to become agile. Instead, they turned to SAFe

Cons

little to no career growth opportunities, sr managers that do literally nothing

Viewing 379 - 381 of 11,239 Reviews

Glassdoor has 11,880 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.