Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 10 reviews)); "Good pay, nice environment work space" ((in 9 reviews)); "Work from home, good coworkers" ((in 8 reviews)); "Great training and development for staff" ((in 7 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 19 reviews)); "Supervisors manage you, lack of communication, shows favoritism" ((in 5 reviews)); "You may keep a supervisor for maybe 6 months" ((in 4 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

3.0

Aug 15, 2025

Loved the job but laid off with little notice

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

I loved the job and my manager was decent, loved not having any phone work and on a easy project.

Cons

Mass company lay off with little notice.

AllianceOne Response

7mo

Thank you for sharing your thoughts. We value your feedback and are always looking to improve.

3.0

Jul 28, 2025

Financial Service Representative

Financial service representative

Recommend

CEO approval

Business Outlook

Pros

- Easy to get job - 4-5 mins waiting time between the calls if not busy - Get bonuses if targets are acheived upto ($600)

Cons

- Pay is less compared to level of work - Stressful and escalated calls - Hard to achieve targets - Get coachings if target not met

AllianceOne Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

4.0

Jun 4, 2025

Odd Company Employee dynamic

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Echo Project: Easy job, sit and talk to customers looking at multiple computer screens. Not physically challenging.

Cons

Not sure why, but management or the customer goes out of their way to make it an awful environment. Several ridiculous restrictions for even the most common comfort all in the name of "Security." It almost seems they want a constant revolving door of barely trained agents. Once trained and then the grind of the job sets in people leave. The company constantly is training new candidates some barely have a grasp on the English Language or computer literate. As a mouth piece for Customer Service this appears an odd Strategy. Finally, upper management makes changes constantly with limited to no clear communication. Agents are left in a state of constant confusion between what they can or cannot do for the customer. Don't talk to another agent when not on a call, you may get too loud.

AllianceOne Response

7mo

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

Viewing 19 - 21 of 197 Reviews

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Loved the job but laid off with little notice

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