Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 264 reviews)); "Flexible work from home schedule." ((in 238 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 228 reviews)); "Great people and very diverse" ((in 186 reviews)); "Colleague culture is good and comfortable to work" ((in 93 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 188 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 111 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 59 reviews)); "Delayed sometimes and no bonus" ((in 46 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,772 total reviews)

Rohit Verma

70% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,772 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

2.0

Apr 16, 2025

Changed for the worse

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Great Benefit Options (inc. Basic Life Plans) Option to switch to a reduced work schedule during slow months (March - October) Flexible 15min breaks Virtual/Remote

Cons

Pay: I’m $20/hr Under Hodges Mace. Under Alight, this is what they pay managers. Another Con is the stringent Adherence expectation of 97% with only a 20 second down-time after calls.

5.0

Apr 15, 2025

I love it here

Software engineer

Recommend

CEO approval

Business Outlook

Pros

the best company in the world

Cons

no cons I love it here so much

Alight Solutions Response

1y

We're thrilled to hear your positive feedback! Your enthusiasm and dedication mean so much to us, and we're grateful to have you as part of the Alight Solutions team.

3.0

Apr 15, 2025

Can be difficult if you can't roll with the punches

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Was hired some time around 2022, was given an offer. After some time, went into a different field entirely. Customer Service may not be my thing.

Cons

Lots of adapting to changes.

Alight Solutions Response

1y

Thank you for sharing your experience! We're glad to have been part of your career journey. Transitioning to a different field is a big step, and we hope the skills you gained at Alight Solutions continue to support you along the way. Wishing you all the best in your future endeavors!

Viewing 232 - 234 of 3,772 Reviews

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Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Vice President, Care Transformation & AI Experience -Virtual

Senior Product Owner - Healthcare Navigation - Virtual

Delivery Specialist-Temporary-Virtual

Remote Seasonal Benefit Counselor - ABG