Is Alight Solutions a good company to work for as a Client Success Manager/Senior Project Manager?

Client Success Manager/Senior Project Manager professionals working at Alight Solutions have rated their employer with 2.6 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Alight Solutions employees being 3.2 out of 5 stars. Search open Client Success Manager/Senior Project Manager Jobs at Alight Solutions now and start preparing for your job interview by browsing frequently asked Client Success Manager/Senior Project Manager interview questions at Alight Solutions .

Does Alight Solutions pay Client Success Manager/Senior Project Manager employees well?

Client Success Manager/Senior Project Manager professionals rate their compensation and benefits at Alight Solutions with 2.6 out of 5 stars based on 15 anonymously submitted employee reviews. This is 10.9% worse than the company average rating for salary and benefits. Find out more about Client Success Manager/Senior Project Manager salaries at Alight Solutions.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 248 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 231 reviews)); "Flexible work from home schedule." ((in 231 reviews)); "Great people and very diverse" ((in 187 reviews)); "community is great and culture" ((in 103 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 191 reviews)); "Poor management..too many followers & not enough leaders" ((in 137 reviews)); "Low salary and working multiple accounts" ((in 132 reviews)); "No training at all for freshers and experienced" ((in 111 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 59 reviews))

Alight Solutions Client Success Manager/Senior Project Manager reviews

2.6

68% would recommend to a friend

(15 total reviews)

Rohit Verma

100% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Success Manager/Senior Project Manager employees have rated Alight Solutions with 2.6 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Manager/Senior Project Manager professionals have an average working experience there. Alight Solutions is rated 30% below average by Client Success Manager/Senior Project Manager professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

15 reviews

3.0

Mar 19, 2026

Transparency

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO, flexible remote work

Cons

Yearly raises are less than 3%, little to no room to grow

Alight Solutions Response

3mo

Thank you for taking the time to share your experience and for your long tenure with Alight. We’re glad to hear you value the flexibility and PTO benefits we offer. We also appreciate your candid feedback regarding compensation growth and career advancement, which are areas we continue to evaluate and improve. Your input helps inform our ongoing efforts to better support our employees’ development and long-term success.

1.0

Nov 20, 2025

0 Work-Life Balance

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

You can work remotely which is nice.

Cons

No work-life balance, expected overtime, no rewards for going above and beyond, unrealistic workload, not good pay.

3.0

Jul 16, 2025

Room for improvement

Client success executive

Recommend

CEO approval

Business Outlook

Pros

Great product, strong team morale.

Cons

Disconnect between product and client success/sales.

Viewing 1 - 3 of 15 Reviews

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