Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Feb 28, 2017

Love working at Agoda

Recommend
CEO approval
Business Outlook

Pros

As a product owner, I have tons of ownership over the direction of my product and the freedom to experiment and test out features I think will improve the product's KPIs. It's a data driven environment where we learn from our success and from our failure, and we're constantly measuring what we do to get better over time. Oh and the space is travel and we're in Bangkok, which is hard to beat :)

Cons

The company culture is very casual and unstructured, which is a good thing most of the time in my opinion, and makes the work environment more familial, however sometimes the lack of organization and process can make things more difficult than they ought to be.

1.0
Feb 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Good company to work for if they re-organize their management system and removing top level managers who are just doing micro-management not what they are getting paid to do so.

Cons

Due to lack of business knowledge, people management, leadership and selection of right smart and skillful people at senior management level within Agodo we all been struggling to have a solid KPI and ITSM (IT Service Management) in place. There are few good ITSM professional out there, have applied for the role " Operation Monitoring and Incident Manager" but got knocked back because some senior managers scared of having smart people (smarter than them) on board, feeling insecure and really can't manage, not providing vision for the tech team and not move things fast enough. This particular role ( Operation Monitoring and Incident Manager) been open for months but for various ridiculous obvious excuses senior management team keep pushing back people and not hiring. What they really are lacking is a Vision which should have a good impact on the growth and opportunity of the technology organization but they don't. They don't even allow candidates to show them what they are made of and what they can do for the organization. As soon as they feel that candidate is smarter than them - that candidate will be a history. They are an absolute pro-bias. So over all management suck. And regretfully, HR managers not only have no say but also under influence by senior management team - They are the one will knock candidates out not HR.

5.0
Feb 23, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

- Flexibility: routine is as its minimum, the time you go and leave the office is tolerated as long as you are doing good - Freedom: managers are open to your ideas so you are given the freedom to decide and implement - Great people: it is hard to find good people, but in Agoda it is hard to find bad people. - Helpful: knowledge sharing is great, you will find help for anything very quickly, even if you need personal life help - Cutting edge techs: you will be learning and using the latest and greatest techs and tools everywhere - Innovative: you will learn, create, participate in innovative projects - Challenging: high performance, high quality, high scalability, complicated system .. all lots of fun - Big successful respected company - Good pay and bonus - Great location with easy access to everything you want - Thailand: wonderful place, wonderful culture, and wonderful people.

Cons

- Developers are overloaded: though developers are usually geeks but in Agoda you will do more than the normal developers tasks, there is lots of dashboards to monitor, data to analyse, reports to do, out of hours support, lots of tools as well. - Cutting edge techs: this is also a con and it is why developers are not very technical, you are supposed to learn and apply new techs in one week! plus Agoda follow trends, I don't agree on following technology trends as the online activity is made by teens who just get excited with new things that don't actually have real value Just don't take the cons seriously, they are nothing comparing to how good is the company, I wouldn't leave if i didn't have to leave the country.

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