Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Jul 1, 2020

.

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Great place to work at

Cons

Steep learning curve for someone who is unprepared

5.0

Jul 1, 2020

The best company ever.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good organization, well training courses to staffs and good employee welfare management (insurance and Agoda choices) which is different from other company benefits.

Cons

Need more opportunities for Thai people, Most head departments are foreigners which Thai people also have good experience and can be head department or team leaders in many departments.

5.0

Jun 30, 2020

Share long experience in Agoda

Assistant quality assurance manager

Recommend

CEO approval

Business Outlook

Pros

A lot of challenges / a lot of areas to learn / nice team, nice work environment / good compensation

Cons

Concerning about career path of QA in the company

Viewing 2662 - 2664 of 2,912 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Agoda

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The best company ever.

Share long experience in Agoda

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