Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 268 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 95 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews)); "Too much office politics" ((in 11 reviews)); "Too much work politics and favoritism." ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 9, 2017

Poor pay, poor environment, poor career prospects

Account manager

Recommend

CEO approval

Business Outlook

Pros

International office/ good mix of people.

Cons

Pay is very poor, employee benefits are even worse 1% for a pension. Most people want to leave - have a walk around the office and feel the lack of a buzz in what is supposed to be a sales environment! Also look at the fact that ALL the major OTAs are advertising ...apart from Agoda. Dont come here if you are ambitious and want to build a career.

1.0

Oct 9, 2017

Politics and Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented, hardworking employees, none of which are management.

Cons

- Employees are severely underpaid - No respect for personal time whatsoever - Micromanagement across all teams - Politics, politics, politics - High turnover due to limited room for growth, low pay - Branching off of limited room for growth - empty promises are made for promotions and merit increases (constantly) - Very little transparency - Initiatives and priorities change too fast with little warning and little organization - Cheap to the point of embarrassment - Disorganized - Terribly on boarding process for new hires - Discouraging atmosphere - Unrealistic expectations - Poor annual review process - Poor change management initiatives - Little structure around career development

5.0

Oct 3, 2017

Great chance to work with an international & smart team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I'm employed in Bangkok office. Great product, friendly co-workers, and nice office environment at the heart of Bangkok!

Cons

I can't think of any for now.

Viewing 2650 - 2652 of 2,914 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor pay, poor environment, poor career prospects

Politics and Poor Management

Great chance to work with an international & smart team

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