Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 267 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "good pay and allowance on monthly basis" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 19 reviews)); "Too much office politics" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Skip to content Skip to footer

Notifications

Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 15, 2025

Great place to work

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits and work life balance

Cons

There is no cons working at Agoda

4.0

Jul 15, 2025

Comfortable workplace

Customer relations specialist

Recommend

CEO approval

Business Outlook

Pros

- Chill and Fun environment for fresh graduates.

Cons

Yearly bonus could be zero and lack of opportunities for higher position

4.0

Jul 14, 2025

experience as a agoda customer service representative

Customer srvice representative

Recommend

CEO approval

Business Outlook

Pros

1. You are provided with a option to choose home pickup or extra money above your salary as an travel expense from your home to office and vice versa... I get 5k Indian rupees so almost 59 dollars extra... 2. Good office culture, supportive manager, listen to your feedback and problems 3. The other guys which I work with in the company have good nature and are willing to help!

Cons

1. so cold 9 hour shift, you have to check in 30 min before and log out 30 min after, so technically it is a 10 hour shift!... 2. Work can get too repetitive, same type of questions and quires from customers starts too feel like you have hit a plateau after some time of work... while some may consider it as a plus point that you don't have to put so much mind in the work, but I consider it as a minus point

Viewing 259 - 261 of 2,906 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

eBay

4.0★Compensation & Benefits

Amazon Web Services

3.9★Compensation & Benefits

Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Consultant, Learning & Development

Agoda reviews FAQs

Reviews Agoda reviews

Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

Comfortable workplace

experience as a agoda customer service representative

Top companies for "Compensation and Benefits" near you

Jobs at Agoda

Agoda reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Agoda reviews FAQs

Jobs at Agoda