Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 155 reviews)); "Benefit and work life balance is good" ((in 139 reviews)); "good pay and allowance on monthly basis" ((in 104 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 19 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 17 reviews)); "limited career development if you are not in bkk office" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,904 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 15, 2025

Great place to grow

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Agoda provides learning opportunities and support internal career development.

Cons

KIP pressure, poor people management.

3.0

Aug 14, 2025

Great company outlook - terrible culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Super smart colleagues - Very good compensation - Great learning curve

Cons

- Terrible culture - Performance valued above all - this leads to terrible managers squeezing everything out of their team and taking credit - Rampant nepotism in supply team - Excess politics in some teams particularly supply where promotions are purely based on how much the leadership likes you

4.0

Aug 14, 2025

Great learning environment with global exposure

Accommodation services specialist

Recommend

CEO approval

Business Outlook

Pros

-Exposure to global markets and diverse partners. -Supportive and collaborative colleagues. -Structured processes with clear performance metrics.

Cons

-Limited career progression opportunities within certain teams.

Viewing 223 - 225 of 2,904 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

Agoda reviews FAQs

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Agoda

Agoda reviews

Ratings by category

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Reviews by job title

Great place to grow

Great company outlook - terrible culture

Great learning environment with global exposure

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