Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 155 reviews)); "Benefit and work life balance is good" ((in 139 reviews)); "good pay and allowance on monthly basis" ((in 104 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 19 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 17 reviews)); "limited career development if you are not in bkk office" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,904 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 19, 2025

Decent place to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility and also good compensation

Cons

Maybe not organised enough sometimes

4.0

Aug 18, 2025

Good and Bad

Customer service

Recommend

CEO approval

Business Outlook

Pros

- good culture(depend on team and manager) - WFH - open for feedbacks

Cons

- complicated SOP - limited opportunity for promotions - used to be very fun to work

3.0

Aug 18, 2025

Do not stay too long as this position

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, especially on claims.

Cons

Depending on your team, things could be very toxic.

Viewing 217 - 219 of 2,904 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Partnership Support Specialist (Rocket Travel by Agoda)

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Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent place to work for

Good and Bad

Do not stay too long as this position

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