Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 260 reviews)); "People are great in general" ((in 185 reviews)); "Benefit and work life balance is good" ((in 146 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 146 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 95 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 22 reviews)); "No career path" ((in 22 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 16 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,900 total reviews)

Omri Morgenshtern

76% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 4, 2025

Work life balance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and great benefits

Cons

Fussy customers & strict working rules

4.0

Sep 3, 2025

Work culture on a decline

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of learning and challenging work. You get a chance to work on highly scalable systems.

Cons

1. Increased work pressure in last 1-2 years. We are asked to use AI tools and improve your productivity multi-folds which is not really practical. 2. Decreased interest on employee happiness. 3. Lots of cost cutting introduced like stoppage on travel. 4. No more good salary increments.

3.0

Sep 3, 2025

Company culture

Customer service team captain

Recommend

CEO approval

Business Outlook

Pros

very fast paced, suitable for those who are willing to try out new things constantly

Cons

not so competitive package, below average for this size of organizations.

Viewing 199 - 201 of 2,900 Reviews

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