Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 278 reviews)); "People are great in general" ((in 194 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 153 reviews)); "Benefit and work life balance is good" ((in 141 reviews)); "Good pay and bonus." ((in 93 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 66 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career development." ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

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3.9

78% would recommend to a friend

(2,893 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 18, 2026

Supportive management but high turnover and limited benefits

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Good environment and good managers as well

Cons

The turn over is high could be because the company can provide more benefits

3.0

May 16, 2026

Decent work culture but slow growth and no recognition

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

Work culture is decent, good amount of leaves

Cons

Growth is slow No recognition

3.0

May 14, 2026

-

Customer service

Recommend

CEO approval

Business Outlook

Pros

good salary good environment nice workplace

Cons

poor management, always pull employee for the job they didnt sign up for

Viewing 16 - 18 of 2,893 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Principal HR Business Partner (Chicago)

Principal HR Business Partner (North America)

Accounting Manager (Rocket Travel by Agoda)

Senior Consultant, Learning & Development

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Supportive management but high turnover and limited benefits

Decent work culture but slow growth and no recognition

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