Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 195 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 148 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 86 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

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3.9

78% would recommend to a friend

(2,897 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 11, 2026

Experience at Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hip Office Space. Sleeping Pods and quiet environment.

Cons

Tasks delegated not balanced. Required to handle several different channels at the same time. Unintuitive UI system to look for information.

4.0

Jan 9, 2026

GOOD COMPANY

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Enjoy working here with my colleagues

Cons

Pressure can be high sometimes

4.0

Jan 8, 2026

Agoda experience

Global technical helpdesk engineer

Recommend

CEO approval

Business Outlook

Pros

Hybrid working model and international work environment

Cons

Employee Benefits and Welfares, which should be better as one of the top companies in the world

Viewing 94 - 96 of 2,897 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Principal HR Business Partner (North America)

Accounting Manager (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Consultant, Learning & Development

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